Tutorials
How to Prep your List for the Email Marketing Tool
⏱︎ 1 minute The Email Marketing Tool lets you create and send custom email campaigns, design customized layouts, and track performance with built-in analytics, all from within your BookTix account. Get Ready to Upload If you have a list of your ...
Email Marketing Tool FAQS
⏱︎ 3 minutes What is the Email Marketing Tool? A tool that lets you create and send custom email campaigns, design customized layouts, and track performance with built-in analytics, all from within your BookTix account. Read more about the tool here. ...
All About the Email Marketing Tool
⏱︎ 2 minutes The email marketing tool lets you create and send custom email campaigns, design customized layouts, and track performance with built-in analytics, all from within your BookTix account. This article will link you through all of the steps ...
Creating a Basic Campaign
⏱︎ 5 minutes The Email Marketing Tool allows you to mass email your customers. In this basic article, learn how to contact your customers either by department or for the full organization. For creating a campaign using Lists and more advanced ...
Enabling the Email Marketing Tool
⏱︎ 1 minute Access Level: Organization Administrators only If you plan to import an email list, this should be done before you enable the tool, so you receive your full credit allotment before your contacts are uploaded. . In order to use the Email ...
Uses for the Email Marketing Tool
⏱︎ 2 minutes The Email Marketing Tool offers more than just event notices. By segmenting your email lists, you can have more targeted and purposeful communication with your customers. Below you'll find tips and tricks on utilizing this feature. ...
Email Credits
⏱︎ 2 minutes How do Email Credits work? When using the email marketing tool, you will need credits in order to send emails. Email credits are like tokens or vouchers that allow you to send emails with the Email Marketing Tool. Each credit is equal to ...
Understanding the Email Marketing Tool
⏱︎ 2 minutes What is the Email Marketing Tool? The email marketing tool lets you create and send custom email campaigns, design customized layouts, and track performance with built-in analytics, all from within your BookTix account. IMPORTANT NOTE: ...
Understanding Email Marketing Analytics
⏱︎ 2 minutes See the statistics of your email marketing campaign, including opens, clicks, unsubscribes, and bounces. 1. Access the Email Marketing Tool. Accessing as an Organization Administrator By accessing as an Organization Administrator, you ...
Creating an Email
⏱︎ 4 minutes This article will teach how to use the Email Creator when creating a Campaign in the Email Marketing Tool. Before beginning your design, you should have followed up to step 11 in our tutorial on Creating an Email Campaign. Begin by ...
Creating an Email Marketing Campaign with a Custom List
⏱︎ 5 minutes In the Email Marketing Tool, in order to send an email you need to create a campaign. You'll need to select who/how you are sending your email: you can either send to all contacts within the organization or department, or use one of your ...
Recent Articles
Customer Event Reminders
⏱︎ 30 seconds Customers will receive an email reminder 60 hours prior to an event. This email will go to all ticket holders, including those with an independent ticket purchase and those who booked a ticket through their package for that specific ...
How Discount Codes Affect Processing Fees
⏱︎ 30 Seconds When applying a discount code, the processing fee is not affected when the code is an amount off or a percent off. However if the discount is FREE, it also covers the processing fee, making the ticket entirely free to book. Reminder: ...
Early Access for Packages
⏱︎ 2 minutes Presale Codes on Packages A presale code on a package will let customers book a package before the general public, or can be a way to let customers book a private package. To set up the code: 1. Log in and navigate to your department. 2. ...
Understanding Flex Fees
⏱︎ 30 seconds FLEX FEES are the ones you add on to your ticket prices. The BOOKTIX FEE is the fee being charged to you when processing the transaction. When you enter the ticket price, you'll see the BOOKTIX FEE will automatically update to show the ...
Creative Uses for Items
⏱︎ 30 seconds Items are how you can sell anything beyond tickets, packages, and fundraising. This means merchandise and concessions and much more. Here's some creative suggestions on ways to use items. Merchandise Tip: By selling ahead of time, you ...