List Builder Tool
Building a List - Upload Custom List
⏱︎ 2 minutes There are 3 ways to build a List - Purchase History (based on orders made across both log in accounts or guest account), Customer Profiles (based on traits within login accounts only), or Upload a Custom List (where you can import your ...
Building a List - Customer Profiles
⏱︎ 3 minutes There are 3 ways to build a List - Purchase History (based on orders made across both log in accounts or guest account), Customer Profiles (based on traits within login accounts only), or Upload a Custom List (where you can import your ...
Using the List Builder to Segment Your Audience
⏱︎ 2 minutes This article provides practical examples of using our List Builder Tool to segment your audience for more targeted email marketing. Segmentation Options 1. Access the list builder. 2. Click CREATE NEW LIST. 3. Choose how you would like ...
Understanding Your List Summary
⏱︎ 2 minutes Use this article to understand your list's details, data summaries, the filters utilized, and the functions you can use. 1. Access the List Builder. 2. Click on the List you wish to view. 3. Find your list. Filters and List Summary ...
Building a List - Purchase History
⏱︎ 3 minutes There are 3 ways to build a List - Purchase History (based on orders made across both log in accounts or guest account), Customer Profiles (based on traits within login accounts only), or Upload a Custom List (where you can import your ...
Accessing the List Builder
⏱︎ 1 minute How you access the List Builder will depend on the type of Administrator Account you have - Organization Administrator vs. Department Manager. To activate the Email Marketing tool, as well as to control who can access it, read this ...
Understanding the List Builder Tool
⏱︎ 1 minute This article will walk through what the List Builder is and how to use it, as well as how to access it. What is the List Builder? The List Builder is a tool to segment your contacts based on past purchases. You can then download this ...
Recent Articles
Creating a Customer Notice
⏱︎ 1 minute A customer notice is an alert you can create at the top of your online box office. An alert can be added at the Organization Level or at the Department Level. Creating a Customer Notice Uses for a Customer Notice: You have a specific ...
Recent Feature Releases
Coming Soon! Cart Upsells Offer specific suggestions for customers to purchase at the time of checkout. 2026 Directed Donations A way to collect donations into specific funds - think like a wedding registry - where you can add multiple items to which ...
About Refunds and Exchanges
⏱︎ 30 seconds Each organization (ie, you!) will create their own policies around refunds and exchanges, and the administrators will be the ones to handle these. Our customer success team here at BookTix can assist with questions, but ...
Ticket Scanning Options
⏱︎ 30 seconds You can choose to scan tickets upon entry if you would like - we offer a free app for all mobile devices that uses the phone's camera to capture the QR code on tickets. Additionally, any QR code scanner should work on our tickets, and ...
Selling In Person Tickets through BookTix
⏱︎ 30 seconds Just as BookTix offers a comprehensive customer portal, we also have a Point of Sale interface that administrators can use. Through it, you can sell everything - tickets, items, packages, accept donations, and more. You can also accept ...