List Builder Tool
Building a List - Upload Custom List
⏱︎ 2 minutes There are 3 ways to build a List - Purchase History (based on orders made across both log in accounts or guest account), Customer Profiles (based on traits within login accounts only), or Upload a Custom List (where you can import your ...
Building a List - Customer Profiles
⏱︎ 3 minutes There are 3 ways to build a List - Purchase History (based on orders made across both log in accounts or guest account), Customer Profiles (based on traits within login accounts only), or Upload a Custom List (where you can import your ...
Using the List Builder to Segment Your Audience
⏱︎ 2 minutes This article provides practical examples of using our List Builder Tool to segment your audience for more targeted email marketing. Segmentation Options 1. Access the list builder. 2. Click CREATE NEW LIST. 3. Choose how you would like ...
Understanding Your List Summary
⏱︎ 2 minutes Use this article to understand your list's details, data summaries, the filters utilized, and the functions you can use. 1. Access the List Builder. 2. Click on the List you wish to view. 3. Find your list. Filters and List Summary ...
Building a List - Purchase History
⏱︎ 3 minutes There are 3 ways to build a List - Purchase History (based on orders made across both log in accounts or guest account), Customer Profiles (based on traits within login accounts only), or Upload a Custom List (where you can import your ...
Accessing the List Builder
⏱︎ 1 minute How you access the List Builder will depend on the type of Administrator Account you have - Organization Administrator vs. Department Manager. To activate the Email Marketing tool, as well as to control who can access it, read this ...
Understanding the List Builder Tool
⏱︎ 1 minute This article will walk through what the List Builder is and how to use it, as well as how to access it. What is the List Builder? The List Builder is a tool to segment your contacts based on past purchases. You can then download this ...
Recent Articles
Customer Event Reminders
⏱︎ 30 seconds Customers will receive an email reminder 60 hours prior to an event. This email will go to all ticket holders, including those with an independent ticket purchase and those who booked a ticket through their package for that specific ...
How Discount Codes Affect Processing Fees
⏱︎ 30 Seconds When applying a discount code, the processing fee is not affected when the code is an amount off or a percent off. However if the discount is FREE, it also covers the processing fee, making the ticket entirely free to book. Reminder: ...
Early Access for Packages
⏱︎ 2 minutes Presale Codes on Packages A presale code on a package will let customers book a package before the general public, or can be a way to let customers book a private package. To set up the code: 1. Log in and navigate to your department. 2. ...
Understanding Flex Fees
⏱︎ 30 seconds FLEX FEES are the ones you add on to your ticket prices. The BOOKTIX FEE is the fee being charged to you when processing the transaction. When you enter the ticket price, you'll see the BOOKTIX FEE will automatically update to show the ...
Creative Uses for Items
⏱︎ 30 seconds Items are how you can sell anything beyond tickets, packages, and fundraising. This means merchandise and concessions and much more. Here's some creative suggestions on ways to use items. Merchandise Tip: By selling ahead of time, you ...