How to Create and Manage Administrator Accounts in BookTix – Administrator Guide

Creating and Editing Administrator Accounts

⏱︎ 3 minutes


Administrator accounts allow your staff to log in to your administrator portal. For more information on the types of access levels an administrator can have, view this tutorial. 
How you create and manage administrator accounts will differ if you are an Organization Administrator or a Department Administrator.  

As an Organization Administrator

Creating Accounts
Editing Accounts
Creating Accounts
      1. Log in and navigate to the Organization Dashboard via the Gear in the top right corner. 
      

      2. On the left side menu, go to MANAGE ADMINISTRATOR ACCOUNTS.


      

      3. Click ADD NEW. 
      


      4. Enter the email address of the administrator and select either the Organization Administrator or Department Administrator button, based on the type of account you want to make. 

Organization Administrator FormDepartment Administrator Form
ffff
fffff
fffff

fffff
fffff
fffff




Click the drop down next to each department to choose the account type. 


      5. Click SEND INVITATION. The new administrator will receive a set up email shortly. 
Editing Accounts
      1. Log in and navigate to the Organization Dashboard via the Gear in the top right corner. 
      

      2. On the left side menu, go to MANAGE ADMINISTRATOR ACCOUNTS.


      

   3.  Click the EDIT pencil next to the administrator. 

      4. Change the administrator account as needed, including setting to INACTIVE should that email address no longer have access. 
      5. Click UPDATE ACCOUNT when complete. 


As a Department Administrator

Creating Accounts
Editing Accounts
Creating Accounts
      1. Log in and navigate to your department. 
      2. On the left side menu, go to Settings → MANAGE DEPARTMENT USERS. 


      
      3. Click ADD NEW. 
   


      4. Enter the email address and select the corresponding account type. 
      


      5. Click SEND INVITATION. The new administrator will receive a set up email shortly. 
Editing Accounts
      1. Log in and navigate to your department. 
      2. On the left side menu, go to Settings → MANAGE DEPARTMENT USERS. 
      

    3.  Click the EDIT pencil next to the administrator. 
      
      4. Change the administrator account as needed, including setting access level to NONE should that email address no longer have access. 



    • Related Articles

    • Administrator Account Access Levels

      ⏱︎ 30 seconds Any staff or volunteers who need access to your admin portal will need an account to login. Accounts can be set up and managed by an existing Organization Administrator, or by BookTix Staff. There are five types of administrator ...
    • Verification PIN

      ⏱︎ 2 minutes This tutorial will guide you through using the Verification PIN. This is a security measure to ensure that any changes made to your organization are done by approved organization members. What is my Verification PIN? The Verification PIN ...
    • Updating your Administrator Password

      ⏱︎ 1 minute There are two ways to update your administrator password: If you are able to log in with your current password, or if you are not able to log in with your current password. You're Able to Log In with your Current Password 1. Log in to ...
    • Shared Login for Staff

      ⏱︎ 30 seconds No, you cannot have a shared account. Having an individual login for each person you allow to sell tickets is a requirement we pass on from a PCI compliance standard. It's required to ensure that, in the case of a problem, we can ...
    • Setting Up ePayments

      ⏱︎ 1 minute In order to receive payment, you can choose from a Check, an Epayment, or a Direct Deposit via Stripe. For information on other options, view this tutorial. Electronic payment is not direct deposit; e-payments should reach your account in ...