Administrator Account Access Levels

⏱︎ 30 seconds

Any staff or volunteers who need access to your admin portal will need an account to login. Accounts can be set up and managed by an existing Organization Administrator, or by BookTix Staff.

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There are five types of administrator accounts. 

Each of these account levels have access to different information. Below, you'll find the account types and their specific access levels below. 

Organization Administrator

This user has complete organizational access, including for all departments.

Includes:

1. Access to edit the entire account
2. All financial and reporting privileges
   
3. Creating additional users and controlling their permissions

Department Administrator - Manager

This user has complete access to their specific department.

Includes:

1. Complete access to edit their assigned department
2. All financial and reporting privileges for their specific department
   
3. Creating additional users and controlling their permissions for their department only

Department Administrator - Standard

Includes:

1. Access to the entire department EXCEPT: setting up or editing events, items, packages, or donations
   

This is ideal for the standard box office employee; someone who can sell tickets, look up orders and customers, etc.  

Department Administrator - Limited

Includes: 

1. Access to the Point of Sale tool
   
2. Access to the Scanning Portal
   

Department Administrator - Scan Only

Includes: 

1. Access to the Scanning Portal exclusively

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