What do I need to know for the day of my event?

What do I need to know for the day of my event?

Congrats on making it to your event! 
Below are few reminders and recommendations. 
1.  If you choose to use any equipment, please make sure to test your equipment well before the day of your event.
The closer you are to the event, the less time we have to be able to help with troubleshooting! 
2. Run the report and print any will call tickets. For a full guide, click here. 
3. Check when you have your online sales closing time. To do this, go to SETTINGS > DEPARTMENT SETTINGS > and fill in the field next to "What time would you like sales to auto-close before each event date?"



​
4. Download or print out your ticket report as backup. To do this, BOX OFFICE> EVENTS> EVENT MANAGER> TICKET COUNTS and click into the date, then click EXPORT. 

If you have any problems, please contact us.



    • Related Articles

    • What should I do if our Internet goes down?

      We recommend downloading the ticket report for your event ahead of time from BOX OFFICE> EVENTS> EVENT MANAGER> TICKET COUNTS> EXPORT EVENT TICKET LIST in case your internet does go down. You will then be able to check off customers as they arrive, ...

    • Can I request payment before my event is over?

      Yes! We offer an advance payout feature to groups that have requested it. We can write an "early" check or epayment for a portion of your proceeds before an event closes to help our organizations with cash flow, if preferred. This must be requested, ...

    • How do I get my customer contact list for a specific date and time?

      This tutorial is event-specific and would be used if you need to contact customers attending a specific event. If you wish to export the customer contact list for the entire account, view this tutorial. 1. Log in to your administrator portal, then ...

    • How to setup Direct Deposit via Stripe Connect

      Stripe Connect is a direct deposit payout option that allows you to opt for daily, weekly, or monthly deposits directly to your Stripe account, setup through your BookTix account. If you require your payouts to be specific (i.e. event-based or ...

    • How do I get paid?

      To be paid for the first time from BookTix, you must complete 3 steps: 1. Opt for Check or ePayment via BookTix, or setup Direct Deposit via Stripe 2. Add a Payment Address for BookTix Payments 3. Close Event Sales Any time after, unless you would ...