How do we change the date or time?
First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the department that is hosting your event.
Then, go to BOX OFFICE > EVENTS > EVENT MANAGER. From the Event Manager, click DATE MANAGER, and click the date you would like to update. Within that date on the Date Information tab, click EDIT. In here you can update the date and time.
Related Articles
How do I turn off a date?
Like most of your date specific functions, turning off a date will be located within the date manager. To begin, log in to the administrator portal, and click GO TO DEPARTMENT, and navigate into your department hosting the event. 1. Under the Box ...How do I postone my event?
Postponing your event is easy on BookTix! Any tickets purchased for the initial dates will remain valid when you reschedule them. You will need to move the dates within the system to postpone your event, and can export your contact list so you can ...What is the difference between a show and a performance?
A Show is your main event. Your performances are the individual dates and times of your show. For example the show is Guys and Dolls, the performance is Friday night. This can become confusing on a one night only event, but you would still have a ...Can I change ticket prices once a show goes on sale?
There are two ways to change prices, and the way you change them will depend on what you wish to do. All ticket types (ie. Adult Ticket, Student Ticket) live within a Ticket Plan. When changing ticket prices, you can either swap the entire ticket ...My event was cancelled/rescheduled, what do I do?
Canceling an event means the event dates will not take place. Rescheduling an event means the dates will take place on a separate date and time. If your event is cancelled: You should notify your customers, then likely process refunds for their ...