Changing your Event Date or Time
⏱︎ 2 minutes
1. Log in and navigate to your department.
2. On the left side menu, go to Box Office Manager → EVENTS.
3. Click EVENT MANAGER next to the event you need to update.
4. Along the top header bar, click DATE MANAGER.
5. Click the date you would like to update.
6. While in the Date Information tab, click EDIT.
7. In the date picker box, change the date and time as needed.
8. Click UPDATE.
And you're done! Should you need to update other dates or times, repeat steps 5-8.
Related Articles
Editing your Event or Event Dates
⏱︎ 1 minute Editing the Overall Event 1. Log in and navigate to your department. 2. On the left side menu, go to Box Office Manager → EVENTS. 3. Click EVENT MANAGER next to the event you wish to edit. 4. Click EVENT INFORMATION from the top ...
Postponing your Event
⏱︎ 2 minutes Postponing the event will require two steps: moving the dates in the system, and contacting your customers to notify them of the change. Any tickets purchased for the initial dates will remain valid when you reschedule them. Postponing ...
A Show and a Performance vs. an Event and a Date
⏱︎ 30 seconds A "Show" and an "Event" both refer to the overarching event. A "Performance" and a "Date" both refer to the individual dates and times of the event. For example, you might be hosting a production of Guys and Dolls, or a Gala Fundraiser. ...
What to Do if Your Event has been Canceled or Rescheduled
⏱︎ 30 seconds Canceling an event means the event dates will not take place. Rescheduling an event means the dates will take place on a separate date and time. If your Event is Cancelled You should notify your customers, then likely process refunds ...
Turning Off a Date
⏱︎ 1 minute You may need to turn off a date of your event if it has been canceled, or you wish to no longer sell it from the customer site. 1. Log in and navigate to your department. 2. Under the Box Office header in the left side bar, click EVENTS. ...