What link do I give my audience to purchase tickets?
Your address to purchase tickets will be your client ID, followed by booktix.com. For example: If your client ID is "abc," the link for your audience to purchase tickets address would be abc.booktix.com.
Another way to think of this is that your admin portal is on abc.booktix.com/admin. The customer portal would be anything before "/admin" in that URL.
If you wish to change your client ID, you can do so from the admin portal. From the Organization Dashboard, look on the left side bar under the ORGANIZATION SETTINGS header, and click ORGANIZATION PROFILE. In here, you can change your Client ID by clicking EDIT next to the Client ID section.
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What is my link for customers? Can I make it something easier?
The link for your customers will be everything prior to "/admin" in your admin portal URL. So, if you are logging into demo.booktix.com/admin, the customer site would be demo.booktix.com. The "demo" of this url is what we refer to as your Client ID. ...
How to Exclude Items, Packages, or Tickets from Sales Tax
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What is a customer portal?
This is the site your customers will visit to purchase tickets for your event, items, packages, and make donations. Your customer portal will be everything prior to "/admin" within your URL - so, if you are logging in to demo.booktix.com/admin, the ...
Do you charge us a fee for reprints?
No! We don't charge you to reprint a ticket that someone purchased online, so if someone comes without their ticket, you can look up their order and print it for them to be scanned. If you need to look up an order, begin by logging in to your ...
What is a chargeback?
In rare instances, when a patron calls their credit card and disputes their bill for tickets purchased, a chargeback is instituted. Just for their compliant, BookTix is charged a fee by the bank which we pass on to you (currently $15). On your ...