What is customer support email/phone number and where is it displayed?

What is customer support email/phone number and where is it displayed?

The customer support email and phone number are provided to your customer so they can contact you for help with any questions they may have. This should be your organization's email and phone number, not the BookTix client help desk contact information. You can update this information in your Organization Profile.
This will be displayed at the bottom of your customer portal, as seen below. 


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