What is customer support email/phone number and where is it displayed?
The customer support email and phone number are provided to your customer so they can contact you for help with any questions they may have. This should be your organization's email and phone number, not the BookTix client help desk contact information. You can update this information in your
Organization Profile.
This will be displayed at the bottom of your customer portal, as seen below.
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What link do I give my audience to purchase tickets?
Your address to purchase tickets will be your client ID, followed by booktix.com. For example: If your client ID is "abc," the link for your audience to purchase tickets address would be abc.booktix.com. Another way to think of this is that your ...
How do I update my Organization Profile?
Your organization profile will hold your organization details like your organization address, your client ID, your contact information for your customers, and any additional legal documents. To begin, log in to your administrator account. 1. From the ...
How do I download my customer contact list?
There are two customer contact list options and which you choose will depend on the list's purpose and your access level in the admin portal. The first is a full organization-wide contact list, only accessible by Organization Admins, and will include ...
How do I add Social Media Links?
There are three locations to add social media links. The first will be for your generic, organization based social media, and the second will be for department specific, generic social media, and the third for event specific social media. To begin, ...
What is a customer portal?
This is the site your customers will visit to purchase tickets for your event, items, packages, and make donations. Your customer portal will be everything prior to "/admin" within your URL - so, if you are logging in to demo.booktix.com/admin, the ...