What is a customer portal?
This is the site your customers will visit to purchase tickets for your event, items, packages, and make donations.
Your customer portal will be everything prior to "/admin" within your URL - so, if you are logging in to demo.booktix.com/admin, the customer portal will be demo.booktix.com. For customers in Canada, similarly if you are logging into demo.booktix.ca/admin, will have a customer portal of demo.booktix.ca.
Related Articles:
Related Articles
What is customer support email/phone number and where is it displayed?
The customer support email and phone number are provided to your customer so they can contact you for help with any questions they may have. This should be your organization's email and phone number, not the BookTix client help desk contact ...
How do I download my customer contact list?
There are two customer contact list options and which you choose will depend on the list's purpose and your access level in the admin portal. The first is a full organization-wide contact list, only accessible by Organization Admins, and will include ...
How do I get my customer contact list for a specific date and time?
This tutorial is event-specific and would be used if you need to contact customers attending a specific event. If you wish to export the customer contact list for the entire account, view this tutorial. 1. Log in to your administrator portal, then ...
What link do I give my audience to purchase tickets?
Your address to purchase tickets will be your client ID, followed by booktix.com. For example: If your client ID is "abc," the link for your audience to purchase tickets address would be abc.booktix.com. Another way to think of this is that your ...
What is my link for customers? Can I make it something easier?
The link for your customers will be everything prior to "/admin" in your admin portal URL. So, if you are logging into demo.booktix.com/admin, the customer site would be demo.booktix.com. The "demo" of this url is what we refer to as your Client ID. ...