Connecting Google Tag Manager to BookTix | Step-by-Step Guide

Connecting Your Google Tag Manager

Warning
Access Level: Organization Administrators only 

Info
In order to utilize this feature, you must already have a Google Analytics account for your organization. BookTix does not offer support for this feature, we simply allow you to enable this integration.

BookTix offers the ability to connect your customer portal to Google Tag Manager. This allows you to track your customers across the BookTix platform and integrate third-party advertising or marketing tools to track ad performance and sales targets.


Considerations Before Connecting Google Tag Manager

To comply with GDPR, CCPA, and other privacy laws, BookTix will only load the tracking code after the user consents to being tracked on your BookTix site. If you provide a GTM Container ID, your customer portal will show a small message at the bottom of the website window asking for permission to load the tracking details:


Customers will have the ability to adjust their privacy preferences at any time.

If your state/province has privacy laws for the use of cookies and online tracking, you may be required to post a privacy policy in addition to the BookTix privacy policy. BookTix is NOT responsible for the compliance of your organization based on laws in your state/province.

This is an advanced feature that most organizations will not use unless they have advanced technical knowledge. BookTix is not able to provide support on how to use Google Tag Manager. This integration is most commonly used when working with a marketing consultant who is helping you with SEO and targeted pay-per-click advertisements.

How to Connect Your Google Tag Manager

  1. Log in and navigate to the organization dashboard via the gear in the top right corner. 


  2. On the left side menu, under Customer Management→ GOOGLE TAG MANAGER.
     

  3. Add your GTM Container ID into the box and click UPDATE.

    By providing a GTM container ID, you agree that you have permission from your organization to enable this feature and have read and agree to the BookTix Terms of Service, which includes additional information about the use of Google Tag Manager.

    Info
    If you do not know how to get your Google Tag Manager Container ID, you should speak with the person who manages your Google Marketing account.
    • Related Articles

    • Event-Specific Customer Contact List

      ⏱︎ 1 minute This tutorial is the event-specific contact list. To export the customer contact list for the entire account, view this tutorial. 1. Log in and navigate to your department. 2. On the left side menu, go to Box Office Manager → EVENTS. 3. ...
    • Excluding Items, Packages, or Tickets from Sales Tax

      ⏱︎ 1 minute You can mark anything for sale in your BookTix account as Tax Exempt to exclude it from your tax rate. You must have set up a Sales Tax rate in your BookTix account on one or all of your departments in order to mark things as Tax Exempt. ...
    • Adding Your Social Media Links

      ⏱︎ 3 minutes There are three locations to add social media links. The first will be for your generic, organization based social media, and the second will be for department specific, generic social media, and the third for event specific social ...
    • Running a Revenue Report

      ⏱︎ 3 minutes Revenue reports will be found within each event, item, package, and campaign. Event Revenue Report Item Revenue Report Package Revenue Report Donation Campaign Revenue Report Event Revenue Report 1. Log in and navigate to your ...
    • Administrator Account Access Levels

      ⏱︎ 30 seconds Any staff or volunteers who need access to your admin portal will need an account to login. Accounts can be set up and managed by an existing Organization Administrator, or by BookTix Staff. There are five types of administrator ...