Recent Articles
Duplicating Your Event
⏱︎ 1 minute Duplicating your event is a way to transfer over all the details from your first iteration of said event. You will need to review the previous event details and choose new dates and times. Any event - closed or not - can be duplicated. 1. ...
Setting Up an Event using the TRW Show Builder
⏱︎ 3 minutes The TRW Show Builder lets you autofill information from TRW for your event. In order to sell tickets using the TRW Show Builder, you will need to set up a new event. 1. Log in and navigate to your department. 2. Set up any ticket plans, ...
Creating a Customer Notice
⏱︎ 1 minute A customer notice is an alert you can create at the top of your online box office. An alert can be added at the Organization Level or at the Department Level. Creating a Customer Notice Uses for a Customer Notice: You have a specific ...
Recent Feature Releases
Coming Soon! Cart Upsells Offer specific suggestions for customers to purchase at the time of checkout. 2026 Directed Donations A way to collect donations into specific funds - think like a wedding registry - where you can add multiple items to which ...
About Refunds and Exchanges
⏱︎ 30 seconds Each organization (ie, you!) will create their own policies around refunds and exchanges, and the administrators will be the ones to handle these. Our customer success team here at BookTix can assist with questions, but ...