Seating Charts
Seating Chart Options - General Admission, Reserved, and Hybrid Seating
⏱︎ 30 seconds BookTix offers three different seating scenarios: General Admission - seats are first come first served, meaning the customer will choose where they'd like to sit when they arrive at the venue. Reserved Seating - each customers selects ...
Requesting a New Seating Chart
⏱︎ 30 seconds Currently, all seating charts will be made through the BookTix team. Please fill out this form and we can set up a new chart for you. Additionally, you can find this form by navigating to your department, then on the left side menu, go ...
Making Seats Inactive or Hidden
⏱︎ 2 minutes 1. Log in and navigate to your department. 2. On the left side menu, go to Box Office Manager → SEATING CHARTS. 3. Click VIEW on the bottom left corner of the chart. 4. Click EDIT SPECIFIC SEAT STATUS. 5. Click the seat(s) you would like ...
Reviewing Existing Seating Charts
⏱︎ 30 seconds 1. Log in and navigate to your department. 2. On the left side menu, go to Box Office Manager → SEATING CHARTS. 3. Here, you will see: a. published charts (the charts that are confirmed and available for use) b. unpublished charts (what ...
Explaining the Seating Chart Markings
⏱︎ 30 seconds Seating chart markings will delineate if seats within your space differ from a standard seat. The options are: Wheelchair - A wheelchair seat is a space where a wheelchair can be placed. In some venues, this is simply a spot without a ...
Recent Articles
Understanding Flex Fees
⏱︎ 30 seconds FLEX FEES are the ones you add on to your ticket prices. The BOOKTIX FEE is the fee being charged to you when processing the transaction. When you enter the ticket price, you'll see the BOOKTIX FEE will automatically update to show the ...
Creative Uses for Items
⏱︎ 30 seconds Items are how you can sell anything beyond tickets, packages, and fundraising. This means merchandise and concessions and much more. Here's some creative suggestions on ways to use items. Merchandise Tip: By selling ahead of time, you ...
Sponsorship Reports
⏱︎ 30 seconds Sponsorships are unique as they are a group of tiered levels, and within each level is a collection of items, tickets, and benefits. This means that there will be data on the sponsorship group as a whole and on each level. Find the full ...
System Capacity & Virtual Queue
⏱︎ 30 seconds System Capacity Many of our clients experience a surge when they open ticket sales. Our system is built to sustain the demand of ticket rushes, including a virtual queue if your account is experiencing a very high wave of ticket sales ...
Sponsorships vs. Packages
⏱︎ 30 seconds Sponsorships and Packages use a similar internal set up, but function differently. Sponsorships Both Packages -offer tiered levels within the sponsorships, like "Bronze", "Silver", and "Gold", which can all offer differing items, ...