Where can I access the Terms of Service?
The BookTix Terms of Service can be found on
booktix.com/terms.Our Terms of Service are a standard, click-through agreement that are accepted upon setting up your account.

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What are the different administrator account access levels?
Any staff or volunteers who need access to your admin portal will need an account to login. Accounts can be set up and managed by an existing Organization Administrator, or by BookTix Staff. To begin, log in to your administrator portal. There are ...
I've been a client since before 2024. How do I access information from my old version of the site?
Not to worry - you can still access the info from your legacy site! First. log in to your administrator portal. This will be located at YOURID.booktix.com/admin. Then, click the Settings gear in the top right corner of the page. On this page, you ...
How do I add Social Media Links?
There are three locations to add social media links. The first will be for your generic, organization based social media, and the second will be for department specific, generic social media, and the third for event specific social media. To begin, ...
How do I create and manage admin accounts?
Admin accounts allow your staff to log in to your admin portal. There are a five types of accounts - Organization Administrator, Department Administrator - Manager, Department Administrator - Standard, Department Administrator - Limited, and ...
What is my Verification PIN and how do I find it?
For your safety and security, all admins reaching out to customer support via phone or chat will need to provide a Verification PIN to verify their identity and the account they have access to. In some scenarios, you may also be asked via email. ...