Can I have a general login to share with my staff?
No, you cannot have a shared account. Having an individual login for each person you allow to sell tickets is a requirement we pass on from a PCI compliance standard. It's required to ensure that, in the case of a problem, we can determine which user account was used.
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What are the different administrator account access levels?
Any staff or volunteers who need access to your admin portal will need an account to login. Accounts can be set up and managed by an existing Organization Administrator, or by BookTix Staff. To begin, log in to your administrator portal. There are ...How do I update my administrator password?
There are two ways to update your administrator password. If you are able to log in with your current password and wish to update it, first log in to your admin account. Then, on the top right corner click the user icon, and a drop down menu will ...Where can I access the Terms of Service?
The BookTix Terms of Service can be found on booktix.com/terms. Our Terms of Service are a standard, click-through agreement that are accepted upon setting up your account. Related Articles: What is a customer portal? How do I create and manage admin ...How do I create and manage admin accounts?
Admin accounts allow your staff to log in to your admin portal. There are a five types of accounts - Organization Administrator, Department Administrator - Manager, Department Administrator - Standard, Department Administrator - Limited, and ...How to setup Direct Deposit via Stripe
Stripe Connect is a direct deposit payout option that allows you to opt for daily, weekly, or monthly deposits directly to your Stripe account, setup through your BookTix account. If you require your payouts to be specific (i.e. event-based or ...