Can I have a general login to share with my staff?
No, you cannot have a shared account. Having an individual login for each person you allow to sell tickets is a requirement we pass on from a PCI compliance standard. It's required to ensure that, in the case of a problem, we can determine which user account was used.
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What are the different administrator account access levels?
Any staff or volunteers who need access to your admin portal will need an account to login. Accounts can be set up and managed by an existing Organization Administrator, or by BookTix Staff. To begin, log in to your administrator portal. There are ...How do I update my administrator password?
There are two ways to update your administrator password. If you are able to log in with your current password and wish to update it, first log in to your admin account. Then, on the top right corner click the user icon, and a drop down menu will ...Where can I access the Terms of Service?
The BookTix Terms of Service can be found on booktix.com/terms. Our Terms of Service are a standard, click-through agreement that are accepted upon setting up your account. Related Articles: What is a customer portal? How do I create and manage admin ...How do I create and manage admin accounts?
Admin accounts allow your staff to log in to your admin portal. There are a five types of accounts - Organization Administrator, Department Administrator - Manager, Department Administrator - Standard, Department Administrator - Limited, and ...How do I set up my check payment?
There are two steps in order to be paid via check - setting up the address to which to send your check, and closing the event when it has been completed. Setting up your check address: From the Organization Dashboard, click BALANCES AND PAYMENTS ...