Can I have a general login to share with my staff?
No, you cannot have a shared account. Having an individual login for each person you allow to sell tickets is a requirement we pass on from a PCI compliance standard. It's required to ensure that, in the case of a problem, we can determine which user account was used.
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What are the different administrator account access levels?
Any staff or volunteers who need access to your admin portal will need an account to login. Accounts can be set up and managed by an existing Organization Administrator, or by BookTix Staff. To begin, log in to your administrator portal. There are ...How do I update my administrator password?
There are two ways to update your administrator password. If you are able to log in with your current password and wish to update it, first log in to your admin account. Then, on the top right corner click the user icon, and a drop down menu will ...Where can I access the Terms of Service?
The BookTix Terms of Service can be found on booktix.com/terms. Our Terms of Service are a standard, click-through agreement that are accepted upon setting up your account. Related Articles: What is a customer portal? How do I create and manage admin ...What is my Verification PIN and how do I find it?
For your safety and security, all admins reaching out to customer support via phone or chat will need to provide a Verification PIN to verify their identity and the account they have access to. In some scenarios, you may also be asked via email. ...How do I create and manage admin accounts?
Admin accounts allow your staff to log in to your admin portal. There are a five types of accounts - Organization Administrator, Department Administrator - Manager, Department Administrator - Standard, Department Administrator - Limited, and ...