Opening Sales
Confirm Your Event
1. Log in and navigate to your department.
2. On the left side menu, go to Box Office Manager → EVENTS.
3. Click EVENT MANAGER next to the event.
4. Click EVENT INFORMATION along the top header bar.
5. Under the STAGE section on the right, click CONFIRM NOW.
6. In the popup, click the check the check box, and then click CONFIRM NOW.
Setting Sales to Public
1. In EVENT INFORMATION, change the PUBLIC SALE STATUS from PRIVATE to PUBLIC.
2. To open sales immediately, leave Public Sale Start and Public Sale End blank.
Setting specific sale start and end dates and times
After switching the dropdown to public, you'll gain two new fields.
Public Sale Start: This is to set a future on-sale date and time.
Public Sale End: This is to set a future sale closing date and time.
Public Sale End: This is to set a future sale closing date and time.
If you don't set a sale closing time, online sales will close automatically at the time set in your Department Settings -- typically 15 minutes prior to the event. This does not affect the ability to sell in the Point of Sale tool.
3. Toggle SHOW ON HOME PAGE to "on" (when it is green, it is on!).
4. Click UPDATE.
And you're done! Your event will now be open for sales on your customer site.
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