How do I open sales?

How do I open sales?

Opening sales is two easy steps - confirming the event and setting it to public.
To begin, log in to your administrator portal, then access your department by clicking GO TO DEPARTMENT and navigating into your department hosting your event. 
First, you will need to confirm the event. 
1. Under the BOX OFFICE header on the left side, click EVENTS
2. Click EVENT MANAGER next to the event for which you wish to open sales. 
3. Click the EVENT INFORMATION button along the top header bar. 
4. Under the STAGE section on the right, click CONFIRM NOW. 

5. In the popup, check the check box and click CONFIRM NOW


Then, you will be able to set the event to public. 
1. In this same page, change the PUBLIC SALE STATUS dropdown from PRIVATE to PUBLIC


You can enter a Public Sale Start and Public Sale End date and time if you wish to have sales open on a future date. 
If you wish to open sales immediately, and wish to have sales close for each individual event date (rather than closing all sales at one time), leave both fields blank.


2. Toggle SHOW ON HOME PAGE to be "on" (when it is green, it is on!).  
3. Click UPDATE



And you're done! Your event will now be open for sales on your customer site.



    • Related Articles

    • How do I confirm my event?

      Confirming your event is the necessary step to set up promo codes and presale codes, and for eventually opening sales. Confirming is the way to say "yes, I've reviewed my event details, and they are correct". Once an event is confirmed, the seating ...
    • What's the difference between Event Information and Event Descriptions?

      Event Information will be the functional event details that you chose during your event set up. This includes the event name, dates, venue, etc. - all the required information to sell the event. Event Descriptions will be any additional details you'd ...
    • What is the difference between public and private?

      Public and Private settings are found in events, dates, items, packages, and donation campaigns. Anything set to public is able to be purchased from the customer site, CLIENTID.booktix.com. It can also be purchased in the Point of Sale tool. If it's ...
    • How do I edit my event or event dates?

      Many of your event based functions live within the Event Manager, including editing your event details or your event dates. First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the ...
    • How do I scan?

      There are two scanning options - using a handheld scanner in conjunction with the website, or using a scanning app. Handheld Scanning Any 2D USB QR code scanner should work with our system, but please be sure to test your scanner with the new system ...