How do I open sales?
Opening sales requires two steps - confirming the event and setting it to public.
Confirming Your Event
- Log in to your administrator portal and access your department.
- Under BOX OFFICE, click EVENTS.
3. Click EVENT MANAGER next to the event for which you wish to open sales.
4. Click the EVENT INFORMATION button along the top header bar.
5. Under the STAGE section on the right, click CONFIRM NOW.
6. In the popup, check the check box and click CONFIRM NOW.
Setting Sales to Public
1. In EVENT INFORMATION, change the PUBLIC SALE STATUS dropdown from PRIVATE to PUBLIC.
2. To open sales immediately, leave Public Sale Start and Public Sale End blank.
Want to set specific on and off sale times?
After switching the dropdown to public, you'll gain two new fields.
Public Sale Start: This is to set a future on-sale date and time.
Public Sale End: This is to set a future sale closing date and time.
Public Sale End: This is to set a future sale closing date and time.
If you don't set a sale closing time, online sales will close automatically at the time set in your Department Settings -- typically 15 minutes prior to the event. This does not affect the ability to sell in the Point of Sale tool.
3. Toggle SHOW ON HOME PAGE to be "on" (when it is green, it is on!).
4. Click UPDATE.
And you're done! Your event will now be open for sales on your customer site.
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