How do I lock a ticket price to a section?
You can either lock a ticket price in a pre-existing ticket plan to a section of a seating chart, or you can lock a ticket price to a section of a seating chart while you create the ticket plan.
I need to make a ticket plan with prices locked to sections:
1. Under Box Office in the left side menu, click TICKET PLANS.
2. Click ADD NEW TICKET PLAN to create a new ticket plan.
3. Begin by entering the Ticket Plan Name. We recommend making it something that describes what has been included in the ticket plan so it is easier to reference when setting up your event.
4. Next, click ADD NEW TICKET TYPE. A "Ticket Type" is the specific ticket price and it's name. In our example plan, we are creating "Adult" and "Student" ticket types, but your ticket types could be "Premium" and "General" or anything other way you'd like to delineate your prices. If you are only having one price option, you could simply name your ticket type "Ticket".
5. In the form, enter your ticket type details. This will include the ticket name (what your customer will see), ticket abbreviation, and ticket price. Your flex fee is the optional, additional fee that you can charge your customer. The "Auto Fee" button will calculate the flex fee for you to cover the BookTix fee.
Under Cash Fees, you can also choose to have a Flex Fee on tickets sold via cash. There are NO BookTix Fees on Cash purchases!
Under Lock Ticket to Specific Seating Chart Categories, you can choose the sections to which you would like to lock the ticket price. Here, you would choose what seating sections a "Premium" vs a "General" ticket type would be eligible.
When you are done, click ADD TICKET.
6. If you have any additional tickets to add, repeat step 5.
Then, click SUBMIT TICKET PLAN. And you're done!
I need to lock ticket prices of a pre-existing ticket plan to seating chart sections:
1. Under Box Office in the left side menu, click TICKET PLANS.
2. Find the ticket plan and click EDIT.
3. Click the pencil next to the ticket type you need to lock to a section and under Lock Ticket to Specific Seating Chart Categories, check off the section to which the price should be locked. Then, click SAVE at the bottom of the popup.
Note that the sections are labeled as CHART NAME: SECTION NAME.
5. Once you have locked the necessary the ticket types, click UPDATE TICKET PLAN and you are done!
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