How to Receive Payments from BookTix – Set Up Direct Deposit or Checks

How do I get paid?

Getting paid requires 2 steps:                                                                                                                              
1. Set up Check or ePayment via BookTix, or Direct Deposit via Stripe 
2. Close Sales

Any time after, unless you would like payment to go to a new location, you can skip right to step 2- closing event sales! 
Notes
You need to close sales on Events, Packages, Donation Campaigns, and Items as well in order to get paid. 
Info
Direct Deposit via Stripe does not require you to close things to get paid, you will simply receive payments at your specified intervals. Direct Deposit via Stripe must be set up prior to any transactions being processed in order to be paid via Stripe Connect.


Set up Check or ePayment via BookTix, or Direct Deposit via Stripe

  1. Check Payment Setup. Payouts expected 7-14 days after processing, based on your location.
  2. Epayment Setup. Payouts expected 2-7 business days after processing, based on speed of your bank. 
  3. Direct Deposit Via Stripe Setup. Payouts sent via Direct Deposit at your specific Payment Intervals (daily, weekly, or monthly).

Checks and Epayments are processed the date following when you close an Event, Package, Item, or Donation Campaign. Payments are sent on Mondays, Wednesdays, and Fridays.


Close Sales

Notes
You need to close sales in order to get paid, and will not be able to issue refunds or exchanges once closed. 
Event Sales
Packages, Items, or Donation Campaigns Sales
Event Sales
      1. Navigate to your department. 
      2. Under the Box Office Header, click EVENTS. 
      3. Click EVENT MANAGER next to the event you wish to close.
      4.Click EVENT INFORMATION along the top bar.


      5. Under the stages section on the right, click CLOSE NOW. 



      6. Check off the checkbox to confirm you're ready to close the event, then click CLOSE NOW. 
      
Packages, Items, or Donation Campaigns Sales
      1. Navigate to your department. 
      2. Under the Box Office Header, click whatever you need to close: Items, Packages, or Donations.
      


      3. Click VIEW on your Package, Item, or Donation Page. 


      4. Click the CLOSE button.
      This button will say "Close Package," "Close Item," or "Close Campaign" depending on your selection.
      

5. Confirm that you are ready to close and click CLOSE NOW. 


 





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