How do I set up ePayments?

How do I set up ePayments?



Electronic Payments via ACH, or ePayments, is a method of payout through a direct electronic money transfer between banks, instead of check payments. It can be setup in your BookTix Admin Portal. Please note: electronic payment is not direct deposit; e-payments should reach your account in a couple of business days depending on the speed of the bank. This option is currently available for US accounts only.

  1. From the Organization Dashboard (the gear icon top right), look to the left side menu and click FINANCIAL MANAGEMENT > Payment System Options. 


  2. Scroll down past check payment option, and click the blue ADD ELECTRONIC PAYMENT ACCOUNT button.


  3. Add Your Bank Account: Fill in the required fields to add your Electronic Payment Account
    1. Enter your Bank Account Type (Business Checking, Business Savings, Personal Checking or Personal Savings)
    2. Enter your Routing and Account numbers
    3. Notes (optional): enter any special instructions for our accounting team (i.e. Sample Note: "Please use this payment account for all donation campaign payouts").
    4. Select which Departments in your BookTix account will have access to this payment account.
    5. Confirm permission and accuracy of information, and click ADD to add your account.


  4. Check Your Bank Account for Test Deposit: Once you have entered all of your account information, a small deposit of a few cents will be deposited into your account as a test payment to ensure that the account has been properly setup within our system. You should see our test deposit in your account within 2-3 business days.

  5. Confirm Account Deposit: Once you confirm with your bank that a deposit has been received into the correct account, log back into BookTix to confirm the deposit has been received. Click the green CONFIRM button next to your account details on the Payment System Options page in your BookTix admin portal.


  6. You can now receive e-payments!


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