How do I review the seating charts I currently have?
1. First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the department that is hosting your event.
2. Under BOX OFFICE in the left side menu, click SEATING CHARTS.
3. Here, you will see your published charts (the charts that are confirmed and available for use) and your unpublished charts (what you are still working on).
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Can you explain the seating delineations (i.e. folding chair, partial view, wheelchair, wheelchair companion)?
Wheelchair - A wheelchair seat is a space where a wheelchair can be placed. In some venues, this is simply a spot without a chair in it, and in others, this might be a removable chair. Wheelchair Companion - Seats marked next to Wheelchair seats for ...
How do we add a new venue or change the name of a venue?
When you build your events, you'll choose between your pre-made seating charts, ticket plans, and venues. First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the department that is ...
How do I make seats inactive or hidden?
There are few ways to remove seats from the map, depending on what you are wanting to do with said seats. If you want to reserve a seat for a customer to purchase at a future time, you'll want to use the HOLD function. This will keep the seat within ...
How do we set up an event?
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How do I edit my event or event dates?
Many of your event based functions live within the Event Manager, including editing your event details or your event dates. First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the ...