How do I edit a ticket plan?
Editing a ticket plan (your collection of ticket types in your event) will happen within the ticket plan itself. To begin, log in to your administrator portal, then access your department by clicking GO TO DEPARTMENT and navigating into the department that is hosting your event. Please note: If tickets have already been sold using your ticket plan, editing ticket types will be unavailable.
1. Under the left side menu bar, go to BOX OFFICE and click TICKET PLANS.
2. Find the ticket plan you are using on your event, and click EDIT.
3. First, you'll need to deactivate any ticket types that will no longer be used. Click the pencil next to the ticket type, and change the Ticket Status from ACTIVE to INACTIVE and click SAVE TICKET.
4. Then, ADD NEW TICKET TYPE and create a new ticket type with the correct price, clicking ADD TICKET when you are done. You are welcome to have this new ticket type have the same name and abbreviation as the deactivated one!
5. Once you have added the ticket types, click UPDATE TICKET PLAN and you are done!
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