How do I edit a ticket plan?
Editing a ticket plan, a collection of ticket types created for your event, will happen within the ticket plan itself. To begin, log in to your administrator portal, then access your department by clicking GO TO DEPARTMENT and navigating into the department that is hosting your event. Please note: If tickets have already been sold using your ticket plan, editing ticket types will be unavailable.
1. Under the left side menu bar, go to BOX OFFICE and click TICKET PLANS.
2. Find the ticket plan you are using on your event (the name of the plan will appear in the red box), and click EDIT.
3. First, you'll need to deactivate any ticket types that will no longer be used. Click the pencil next to the ticket type, and change the Ticket Status from ACTIVE to INACTIVE and click SAVE TICKET.
4. Then click, ADD NEW TICKET TYPE and create a new ticket with the correct price, clicking ADD TICKET when you are done. You can have this new ticket type have the same name and abbreviation as the deactivated one!
5. Once you have added the ticket types, click UPDATE TICKET PLAN and you are done!
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