Department Settings

Department Settings
Setting Up a Department Group
⏱︎ 2 minutes Department groups allows you to link departments together. For example, if you had departments of Choir and Band, you could use a Department Group of "Music" to group them. 1. Log in to your account. 2. Navigate to the organization ...
Setting Up a Department
⏱︎ 2 minutes Departments are subgroups within your organization. Every account will start with one department, which we call "Main". 1. Log in to your account. 2. Navigate to the organization dashboard via the gear in the top right corner. Only ...
Updating the Department Profile
⏱︎ 1 minute You have two profiles within the account - the Organization Profile and the Department Profile. This tutorial is for the Department Profile. Find the Organization Profile tutorial here. 1. Log in and navigate to your department. 2. On the ...

Recent Articles
Creating a Customer Notice
⏱︎ 1 minute A customer notice is an alert you can create at the top of your online box office. An alert can be added at the Organization Level or at the Department Level. Creating a Customer Notice Uses for a Customer Notice: You have a specific ...
Recent Feature Releases
Coming Soon! Cart Upsells Offer specific suggestions for customers to purchase at the time of checkout. 2026 Directed Donations A way to collect donations into specific funds - think like a wedding registry - where you can add multiple items to which ...
About Refunds and Exchanges
⏱︎ 30 seconds Each organization (ie, you!) will create their own policies around refunds and exchanges, and the administrators will be the ones to handle these. Our customer success team here at BookTix can assist with questions, but ...
Ticket Scanning Options
⏱︎ 30 seconds You can choose to scan tickets upon entry if you would like - we offer a free app for all mobile devices that uses the phone's camera to capture the QR code on tickets. Additionally, any QR code scanner should work on our tickets, and ...
Selling In Person Tickets through BookTix
⏱︎ 30 seconds Just as BookTix offers a comprehensive customer portal, we also have a Point of Sale interface that administrators can use. Through it, you can sell everything - tickets, items, packages, accept donations, and more. You can also accept ...

Department Settings | Knowledge Base