Department Settings

Department Settings
How do I set up a department group?
Department groups allows you to link departments together. For example, if you had departments of Choir and Band, you could use a Department Group of "Music" to group them. To begin, log in to your administrator portal. 1. From the organization ...
How do I set up a department?
Departments are subgroups within your organization. To begin, log in to your administrator portal. 1. From the organization dashboard, click the DEPARTMENT dropdown, and click MANAGE DEPARTMENTS. 2. Click ADD NEW DEPARTMENT. 3. Fill out the form. Any ...
How do I update my Department Profile?
You will have two profiles within the account to keep updated- the Organization Profile and the Department Profile. To begin, log in to your administrator portal, then access your department by clicking GO TO DEPARTMENT and navigating into your ...

Popular Articles
How do I process a transaction using the Point of Sale tool?
Processing a transaction in the point of sale tool is very similar to the experience of the customer purchasing a ticket. First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the ...
What is a chargeback?
In rare instances, when a patron calls their credit card and disputes their bill for tickets purchased, a chargeback is instituted. Just for their compliant, BookTix is charged a fee by the bank which we pass on to you (currently $15). On your ...
Can we pre-print tickets to sell at the door?
Each seat has an assigned ticket, so you are not able to print unassigned tickets. If you wish to pre-print tickets, you will need to use the Point of Sale tool to "book an order" of tickets, which you could then sell as cash. Related Articles: What ...
Can we forgo scanning? What are our alternatives?
Absolutely. In cases where scanners are not preferred, you can rip stubs on hard tickets and collect online tickets. If you want to verify purchases, you can download and print out a list of all purchased tickets. If you wanted to keep track of ...
How do I create and manage admin accounts?
Admin accounts allow your staff to log in to your admin portal. There are a five types of accounts - Organization Administrator, Department Administrator - Manager, Department Administrator - Standard, Department Administrator - Limited, and ...

Department Settings | Knowledge Base