Recent Articles
Requesting a New Seating Chart
⏱︎ 30 seconds Currently, all seating charts will be made through the BookTix team. Please fill out this form and we can set up a new chart for you. Additionally, you can find this form by navigating to your department, then on the left side menu, go ...
Adding a New Ticket Plan
⏱︎ 2 minutes <span class="size" style="font-size:16px;line-height:normal">&amp;lt;span class=&amp;quot;size&amp;quot; ...
Closing Sales
⏱︎ 3 minutes You need to close sales in order to get paid, and will not be able to issue refunds or exchanges once closed. Event Sales Packages, Items, Donation Campaigns, or Sponsorships Sales Event Sales 1. Log in and navigate to your department. ...
Setting Online Sales Closing Time
1. Log in to your account and navigate to your department. 2. Under the Settings header, click DEPARTMENT SETTINGS. 3. Edit field next to "What time would you like sales to auto-close before each event date?" 4. And you're done!
Using Different Ticket Plans on Different Dates
⏱︎ 1 minute 1. Create both ticket plans. 2. Add your event. Select whichever ticket plan will be used most often. 3. On the left side menu, go to Box Office Manager → EVENTS. 4. Click EVENT MANAGER next to your event. 5. Click DATE MANAGER. 6. Click ...