BookTix Point of Sale Tool: In-Person Ticket Sales & Admin Guide

About the Point of Sale Tool

The Point of Sale (or POS) tool is used for ticket transactions that you, the box office administrator, process directly.
For example, if you wanted to process comp tickets, do a cash transaction, or take a credit card when selling tickets at the door, you would use this tool.


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    • How to Process a Transaction Using the Point of Sale Tool

      Processing a transaction in the point of sale tool is very similar to the experience of the customer purchasing a ticket. 1. Log in and navigate to your department. 2. Click the $ from the left side functions bar. 2. Find the event and date, or the ...

    • Explaining the Asterisk Next to Options Within the Point of Sale Tool

      The asterisk means this option is only available in the Point of Sale system - it is not available to the public for purchase. The way to control this setting is through the Public Status. If your item, package, event, donation campaign, or ticket ...

    • How to Sell a Complimentary Ticket

      If you have held a seat and wish to book it as a complimentary ticket, remove the hold and add the held seat to the shopping cart. Then continue with selling a complimentary ticket with step 4 below. 1. Log in and navigate to your department. 2. ...

    • Pre-printing Tickets to Sell at the Door

      You are not able to print unassigned tickets because each seat has an assigned ticket. If you wish to pre-print tickets, you will need to use the Point of Sale tool to "book an order" of tickets, which you could then sell as cash.