Updating the Department Profile
⏱︎ 1 minute
You have two profiles within the account - the Organization Profile and the Department Profile. This tutorial is for the Department Profile. Find the Organization Profile tutorial here.
1. Log in and navigate to your department.
2. On the left side menu, go to Settings → DEPARTMENT SETTINGS.
3. Fill out the form, including customer support information and your department settings.
4. When you are ready, click UPDATE.
Not finding the setting you're looking for? You may need to edit the Organization Profile.
The Organization Profile will include details like your Client ID, legal documents, allowing guest checkout, allowing will call tickets, and sorting the homepage by event vs. by department.
Related Articles
Setting Up a Department
⏱︎ 2 minutes Departments are subgroups within your organization. Every account will start with one department. 1. Log in to your account. 2. Navigate to the organization dashboard via the gear in the top right corner. Only Organization Level ...Setting Up a Department Group
⏱︎ 2 minutes Department groups allows you to link departments together. For example, if you had departments of Choir and Band, you could use a Department Group of "Music" to group them. 1. Log in to your account. 2. Navigate to the organization ...