How to Confirm Your Event
Confirming your event is the necessary step to set up promo codes and presale codes, and for eventually opening sales. Confirming is the way to say "yes, I've reviewed my event details, and they are correct".
Once an event is confirmed, the seating chart cannot be changed.
1. Log in and navigate to your department.
2. Under the Box Office section header, click EVENTS.
3. Click EVENT MANAGER next to your event.
4. Click EVENT INFORMATION from the top navigation bar.
5. Review that the information is correct.
6. Click CONFIRM NOW.
7. In the popup, check the check box and click CONFIRM NOW.
And you're done! You can now set up any necessary related items like discounts.
Related Articles
If your Event is Missing in your Code Options
In order for your event to appear in your options for your code, the event must be confirmed. Note this does NOT mean the event is set to public or available for sale, but that you are happy with the set up of the event and do not intend to make ...
How to Cancel an Event
To cancel the event, you will need to turn off any existing sales and contact your customers. Turning Off Sales 1. Look under the Box Office header on the left side, then click EVENTS. 2. Click EVENT MANAGER next to the event you need to cancel. 3. ...
How to Set Up an Event
In order to sell tickets, you will need to set up an event. Events can include shows, concerts, games, festivals, and more! <span class="size" ...
Event Information vs. Event Descriptions
Event Information will be the functional event details that you chose during your event set up. This includes the event name, dates, venue, etc. - all the required information to sell the event. Event Descriptions will be any additional details you'd ...
How to Postpone your Event
Postponing the event will require two steps: moving the dates in the system, and contacting your customers to notify them of the change. Any tickets purchased for the initial dates will remain valid when you reschedule them. Postponing the Event Log ...