How do I confirm my event?
Confirming your event is the necessary step to set up promo codes and presale codes, and for eventually opening sales. Confirming is the way to say "yes, I've reviewed my event details, and they are correct". Once an event is confirmed, the seating chart cannot be changed.
To begin, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the department hosting the event.
1. Under the Box Office section in the left side bar, click EVENTS.
2. Find your event from the list, then click EVENT MANAGER.
3. Use the top navigation bar to go to EVENT INFORMATION.
4. Here, click CONFIRM NOW once you have reviewed the information is correct.
4. Here, click CONFIRM NOW once you have reviewed the information is correct.
Remember: Once an event is confirmed, the seating chart cannot be changed.
5. In the popup, check the check box and click CONFIRM NOW.
Now, you can set up any necessary related items like discounts.
If you are ready to open sales to the general public, you can also set sales to public now.
If you are ready to open sales to the general public, you can also set sales to public now.
Related Articles
How do I edit my event or event dates?
Many of your event based functions live within the Event Manager, including editing your event details or your event dates. First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the ...What's the difference between Event Information and Event Descriptions?
Event Information will be the functional event details that you chose during your event set up. This includes the event name, dates, venue, etc. - all the required information to sell the event. Event Descriptions will be any additional details you'd ...Why isn't my event appearing in my options for my code?
In order for your event to appear in your options for your code, the event must be confirmed. Note this does NOT mean the event is available for sale, but simply that you are happy with the set up of the event, and do not intend to make changes to ...How do I cancel my event?
To cancel the event, you will need to turn off any existing sales, and can export your contact list so you can alert your customers. To begin, log in to your administrator portal, then access your department by clicking GO TO DEPARTMENT and ...How do we set up an event?
In order to sell tickets, you will need to set up an event. Events can include shows, concerts, games, festivals, and more! To begin, log in to your administrator portal, then access your department by clicking GO TO DEPARTMENT and navigating into ...