Confirming your event is the necessary step to set up promo codes and presale codes, and for eventually opening sales. Confirming is the way to say "yes, I've reviewed my event details, and they are correct". Once an event is confirmed, the seating chart cannot be changed.
To begin, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the department hosting the event.
1. Under the Box Office section in the left side bar, click EVENTS.
2. Find your event from the list, then click EVENT MANAGER.
3. Use the top navigation bar to go to EVENT INFORMATION.
4. Here, click CONFIRM NOW once you have reviewed the information is correct.
Remember: Once an event is confirmed, the seating chart cannot be changed.
5. In the popup, check the check box and click CONFIRM NOW.
Now, you can set up any necessary related items like discounts.
If you are ready to open sales to the general public, you can also set sales to public now.