Cancelling an Event in BookTix – Disable Sales & Notify Customers | BookTix Help

Cancelling an Event

⏱︎ 3 minutes

To cancel the event, you will need to turn off any existing sales and contact your customers.

Turning Off Sales 

1. On the left side menu, go to Box Office Manager → EVENTS.

2. Click EVENT MANAGER next to the event you need to cancel. 
3. Click EVENT INFORMATION on the top header bar. 
4. On the right side, you'll see your event's stages. Change the Public Sale Status from PUBLIC to PRIVATE, and turn off SHOW ON HOMEPAGE, then click UPDATE




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