Creating Discount Codes in BookTix | Step-by-Step Guide

Creating Discount Codes

⏱︎ 1 minute

Discount codes are a way to offer a reduced price to your customers on things like tickets, packages, and items. 

      1. Log in and navigate to your department. 
      2. On the left side menu, go to Box Office Manager → DISCOUNTS.


      

      


      3. Click ADD NEW DISCOUNT. 
      4. Fill out the accompanying form. 
            a. Decide the type of discount, and how it works (is it a buy one get one free? Is it a 50% discount?)
What are the discount types?



Makes whatever is in the cart FREE. 


Gives a $ amount off each line item in the cart. 


Gives a % amount off each line item in the cart. 


All of these will automatically apply to EACH line item, unless you change the Apply Every nTH# field.
With this, you can do a BOGO (Buy 2 get 1 discounted, with the discount being set to FREE), or a group rate where if they buy 4 tickets, they get 10% off each (Buy 4 get 4 discounted, with the discount being set to PERCENTAGE OFF and the percent at 10%). 

If you have a specific type of discount you want to offer but aren't sure how to make it happen, contact us and we can help! 
            b. Decide on what the discount should be available for - events, items, packages, or specific ticket types. 
Info
Applying discounts to specific ticket types is how you set that the customer must be purchasing a specific type of ticket to receive the discount, like offering $5 off the Adult ticket type, but no discount on the Student ticket type. 
           
            1. Click EDIT EVENT/ EDIT ITEMS/ EDIT TICKET TYPES/ EDIT PACKAGES. 


            2. In the popup, select what you would like form the left table, click MOVE TO AVAILABLE, and click SAVE. 


      c. Decide the distribution method for the discount - either by a multi use code or a one time use code. 
One Time Use Code
Multi Use Code
One Time Use Code



   




      a. click CREATE DISCOUNT.
      b. From the View Discount page, click either IMPORT CUSTOM CODES VIA LIST, GENERATE RANDOM CODES or CREATE CODES VIA EMAIL LIST. 

Import Custom Codes Via List will allow you upload a list of custom code names and email addresses of customers who are able to receive a code, and the system will automatically email them their discount code 


Generate Random Codes will allow you to create a bulk number of codes that you can give out separately.










Create Codes Via Email List will allow you to enter email addresses of customers who are able to receive a code, and the system will automatically email them their discount code. 

     










c. Click CREATE, and your one time use codes are complete! 

Multi Use Code
Next, name the code and set it's specifications. 
  1. Code Name - What the customer will enter receive the discount. For example: TeacherDiscount. 
  2. Max Uses Allowed - The number of times this code can be used overall, regardless of who uses it. For unlimited uses, leave blank.
  3. Max Uses per Account - The number of times this code can be used per each individual customers' login account (Note: does not include guest accounts). For unlimited uses, leave blank. 
Click CREATE DISCOUNT, and you are finished with the discount code's creation. 

 

And you're done! Always be sure to test out your codes before giving them out to customers!




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