Reports
How do I read the Ticket Revenue Report CSV download?
Your Ticket Revenue Report will show you your income made on a specific event. First, navigate to the Ticket Revenue Report. To access your event revenue report: 1. Under the Box Office header, click EVENTS. 2. Click EVENT MANAGER next to the event ...
How do I use the Transaction Report Generator?
What is the Transaction Report Generator? This tool generates a transaction report sorted by date, with optional filters to customize your report. How to Access and Use the Transaction Report Generator First, log in to your administrator portal, and ...
Where can I get a revenue report?
Revenue reports for your event will live within the event itself, while your Full Revenue Report (ie, all the money coming in and out of your department) will be within the Reports section. To begin, log in to your admin account, click GO TO ...
What kind of reports do I have access to, and where can I find them?
First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the department for which you'd like to run a report. Then, in the left menu bar, go to REPORTS and you will find your report ...
Popular Articles
How do I process a transaction using the Point of Sale tool?
Processing a transaction in the point of sale tool is very similar to the experience of the customer purchasing a ticket. First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the ...
What is a chargeback?
In rare instances, when a patron calls their credit card and disputes their bill for tickets purchased, a chargeback is instituted. Just for their compliant, BookTix is charged a fee by the bank which we pass on to you (currently $15). On your ...
Can we pre-print tickets to sell at the door?
Each seat has an assigned ticket, so you are not able to print unassigned tickets. If you wish to pre-print tickets, you will need to use the Point of Sale tool to "book an order" of tickets, which you could then sell as cash. Related Articles: What ...
Can we forgo scanning? What are our alternatives?
Absolutely. In cases where scanners are not preferred, you can rip stubs on hard tickets and collect online tickets. If you want to verify purchases, you can download and print out a list of all purchased tickets. If you wanted to keep track of ...
How do I create and manage admin accounts?
Admin accounts allow your staff to log in to your admin portal. There are a five types of accounts - Organization Administrator, Department Administrator - Manager, Department Administrator - Standard, Department Administrator - Limited, and ...