Point of Sale
Can we pre-print tickets to sell at the door?
Each seat has an assigned ticket, so you are not able to print unassigned tickets. If you wish to pre-print tickets, you will need to use the Point of Sale tool to "book an order" of tickets, which you could then sell as cash. Related Articles: What ...
How do I sell a complimentary ticket?
Complimentary seats still need to reserved in the system for a ticket. To begin, log in to your administrator portal, then access your department by clicking GO TO DEPARTMENT and navigating into the department that is hosting your event. If you have ...
Why is there a little asterisk next to some options in the point of sale system?
The asterisk means this option is only available in the Point of Sale system - it is not available to the public for purchase. The way to control this setting is through the Public Status. If your item, package, event, donation campaign, or ticket ...
What form of payments can we accept?
Cash, credit card, or check. We take VISA, MasterCard, Discover and American Express credit and debit cards. Related Articles: Where can I access the Terms of Service? How do I process a transaction using the Point of Sale tool?
How do I process a transaction using the Point of Sale tool?
Processing a transaction in the point of sale tool is very similar to the experience of the customer purchasing a ticket. First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the ...
What is the Point of Sale tool?
The Point of Sale (or POS) tool is used for ticket transactions that you, the box office administrator, process directly. For example, if you wanted to process comp tickets, do a cash transaction, or take a credit card when selling tickets at the ...
Popular Articles
Can we pre-print tickets to sell at the door?
Each seat has an assigned ticket, so you are not able to print unassigned tickets. If you wish to pre-print tickets, you will need to use the Point of Sale tool to "book an order" of tickets, which you could then sell as cash. Related Articles: What ...
Can we forgo scanning? What are our alternatives?
Absolutely. In cases where scanners are not preferred, you can rip stubs on hard tickets and collect online tickets. If you want to verify purchases, you can download and print out a list of all purchased tickets. If you wanted to keep track of ...
How do I update my administrator password?
There are two ways to update your administrator password. If you are able to log in with your current password and wish to update it, first log in to your admin account. Then, on the top right corner click the user icon, and a drop down menu will ...
How do I update my Organization Profile?
Your organization profile will hold your organization details like your organization address, your client ID, your contact information for your customers, and any additional legal documents. To begin, log in to your administrator account. 1. From the ...
What is customer support email/phone number and where is it displayed?
The customer support email and phone number are provided to your customer so they can contact you for help with any questions they may have. This should be your organization's email and phone number, not the BookTix client help desk contact ...