Point of Sale
Pre-printing Tickets to Sell at the Door
⏱︎ 30 seconds You are not able to print unassigned tickets because each seat has an assigned ticket. If you wish to pre-print tickets, you will need to use the Point of Sale tool to "book an order" of tickets, which you could then sell as cash.
Selling a Complimentary Ticket
⏱︎ 2 minutes A complimentary ticket is a free ticket that you can book on a customer's behalf. If you have held a seat and wish to book it as a complimentary ticket, remove the hold and add the held seat to the shopping cart. Then continue with ...
About the Asterisk Next to Options Within the Point of Sale Tool
⏱︎ 30 seconds The asterisk means this option is only available in the Point of Sale system - it is not available to the public for purchase. The way to control this setting is through the Public Status. If your item, package, event, donation ...
Accepted Form of Payments
⏱︎ 30 seconds Cash, credit card, or check. We take VISA, MasterCard, Discover and American Express credit and debit cards.
Processing a Transaction Using the Point of Sale Tool
⏱︎ 2 minutes The Point of Sale tool is how you can sell a ticket through the administrator portal. Processing a transaction here is very similar to the experience of the customer purchasing a ticket. 1. Log in and navigate to your department. 2. ...
About the Point of Sale Tool
⏱︎ 30 seconds The Point of Sale (or POS) tool is used for ticket transactions that you, the box office administrator, process directly. For example, if you wanted to process comp tickets, do a cash transaction, or take a credit card when selling ...
Recent Articles
Enabling Two-Factor Authentication
⏱︎ 2 minutes Depending on your BookTix account's requirements, follow the steps below to enable Two Factor Authentication (2FA) at login. Why am I being prompted to enable 2FA? Your Organization Admin has turned on this requirement for your account. ...
Two-Factor Authentication Options
⏱︎ 2 minutes Learn more about Two Factor Authenticaion (2FA) and the benefits of enabling this in your BookTix account. Review your options and how you can require this for admins on your accounts. Access Level: Only Organization Administrators can ...
Connecting Your Google Tag Manager
⏱︎ 1 minute Access Level: Organization Administrators only In order to utilize this feature, you must already have a Google Analytics account for your organization. BookTix does not offer support for this feature, we simply allow you to enable this ...
Using Marketing Links & QR Codes
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How to Use Your Email List Effectively
⏱︎ 2 minutes Why Email Still Works We’ve all been there, with our inboxes overflowing with emails from companies we don’t remember signing up for. Most of them get ignored or deleted. And yet, email remains one of the most powerful marketing tools ...