Point of Sale
Point of Sale Custom Views
⏱︎ 2 minutes Point of Sale Custom Views allow you to reorganize your Point of Sale tool, where you can sell from your administrator site, to your own custom layout. Create a Custom Point of Sale View 1. Access the Point of Sale tool via the blue $. ...
Pre-printing Tickets to Sell at the Door
⏱︎ 30 seconds You are not able to print unassigned tickets because each seat has an assigned ticket. If you wish to pre-print tickets, you will need to use the Point of Sale tool to "book an order" of tickets, which you could then sell as cash.
Selling a Complimentary Ticket
⏱︎ 2 minutes A complimentary ticket is a free ticket that you can book on a customer's behalf. If you have held a seat and wish to book it as a complimentary ticket, remove the hold and add the held seat to the shopping cart. Then continue with ...
About the Asterisk Next to Options Within the Point of Sale Tool
⏱︎ 30 seconds The asterisk means this option is only available in the Point of Sale system - it is not available to the public for purchase. The way to control this setting is through the Public Status. If your item, package, event, donation ...
Accepted Form of Payments
⏱︎ 30 seconds Cash, credit card, or check. We take VISA, MasterCard, Discover and American Express credit and debit cards.
Processing a Transaction Using the Point of Sale Tool
⏱︎ 2 minutes The Point of Sale tool is how you can sell a ticket through the administrator portal. Processing a transaction here is very similar to the experience of the customer purchasing a ticket. 1. Log in and navigate to your department. 2. ...
Understanding the Point of Sale Tool
⏱︎ 30 seconds The Point of Sale (or POS) tool is used for ticket transactions that you, the box office administrator, process directly. For example, if you wanted to process comp tickets, do a cash transaction, or take a credit card when selling ...
Recent Articles
How do I edit my registration?
⏱︎ 1 minute Some organizations will permit you to edit your registration after you have purchased. If so, you will see this within your order when you log in. Begin by accessing your order by logging in to your account. This button will only appear ...
How do I add my ticket to my Apple Wallet?
⏱︎ 1 minute Begin by accessing your order. You will need to do this from your iPhone in order to have access to the Apple Wallet. In the order, tap DISPLAY E-TICKETS. Within the ticket, tap ADD TO APPLE WALLET. Now that you're in the wallet, tap ADD. ...
How do I sign the document in my registration?
⏱︎ 2 minutes Signable documents are a way for the event organizer to collect official signatures within a registration. Receiving a Signable Document If there is a signable document in your registration form, it will appear as the below. You'll find ...
Free and Pay What You Can Tickets
⏱︎ 30 seconds You can offer free and/or pay what you can tickets through BookTix. With free tickets, you can have them readily available for any customer to book, or you can offer discount codes to specific customers to let them get their tickets for ...
What You Can Sell
⏱︎ 30 seconds While BookTix is known for selling tickets, you can sell so much more through the site, including but not limited to: Events (Not just theatre, dance and music - our clients have sold tickets to sports games, galas, train rides, parking ...