Ticket Plans
How do I add lock a ticket price to a section?
You can either lock a ticket price in a pre-existing ticket plan to a section of a seating chart, or you can lock a ticket price to a section of a seating chart while you create the ticket plan. I need to make a ticket plan with prices locked to ...
How do I add a new ticket plan?
A ticket plan is a collection of prices to use for your event. For example, when you add events, you are able to select elements to create the event, including venues, ticket plans, and seating charts. First, log in to your administrator portal, and ...
How do I edit a ticket plan?
Editing a ticket plan (your collection of ticket types in your event) will happen within the ticket plan itself. To begin, log in to your administrator portal, then access your department by clicking GO TO DEPARTMENT and navigating into the ...
Where can I view my ticket fees?
Ticket fees live within your Ticket Plans. Your ticket plan is a collection of ticket prices created and used for an event. To begin, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the ...
What is a ticket plan? How do I use them?
A ticket plan is a collection of prices to use for your event. When you add events, you are able to select elements to create the event, including venues, ticket plans, and seating charts. For example, if you had a yearly cabaret where Adult tickets ...
Popular Articles
Can we pre-print tickets to sell at the door?
Each seat has an assigned ticket, so you are not able to print unassigned tickets. If you wish to pre-print tickets, you will need to use the Point of Sale tool to "book an order" of tickets, which you could then sell as cash. Related Articles: What ...
Can we forgo scanning? What are our alternatives?
Absolutely. In cases where scanners are not preferred, you can rip stubs on hard tickets and collect online tickets. If you want to verify purchases, you can download and print out a list of all purchased tickets. If you wanted to keep track of ...
How do I update my administrator password?
There are two ways to update your administrator password. If you are able to log in with your current password and wish to update it, first log in to your admin account. Then, on the top right corner click the user icon, and a drop down menu will ...
How do I update my Organization Profile?
Your organization profile will hold your organization details like your organization address, your client ID, your contact information for your customers, and any additional legal documents. To begin, log in to your administrator account. 1. From the ...
What is customer support email/phone number and where is it displayed?
The customer support email and phone number are provided to your customer so they can contact you for help with any questions they may have. This should be your organization's email and phone number, not the BookTix client help desk contact ...