Ticket Plans
How do I use different ticket plans on different dates?
1. Create both ticket plans. 2. Add your event. Select whichever ticket plan will be used most often. 3. Go to BOX OFFICE > EVENTS. 4. Click EVENT MANAGER next to your event. 5. Click DATE MANAGER. 6. Click the date you would like to update. 7. Click ...
How do I lock a ticket price to a section?
I need to make a ticket plan with prices locked to sections: 1. Under Box Office in the left side menu, click TICKET PLANS. 2. Click ADD NEW TICKET PLAN. 3. Enter the Ticket Plan Name. Make it something that describes what has been included in the ...
How do I add a new ticket plan?
BookTix Terms Used on this Tutorial A ticket plan is the collection of ticket types used for your event. A ticket type is the name and price set for a specific seat or section of your seating chart. For example, if you had a yearly cabaret where ...
How do I edit a ticket plan?
1. Log in and navigate to your department. 2. Under the left side menu bar, go to BOX OFFICE and click TICKET PLANS. 3. Find the ticket plan you are using on your event. 4. Click EDIT. 5. You can edit a ticket plan by deactivating ticket types, or ...
Where can I view my ticket fees?
Ticket fees live within your Ticket Plan. A ticket plan is the collection of ticket types used for your event. 1. Log in and navigate to your department. 2. In the left side menu, go to BOX OFFICE, and click TICKET PLANS. 3. Hover over the gray ? ...
What is a ticket plan? How do I use them?
Before setting up your event, you must add important elements to your account that, when put together, create the event. This includes venues, ticket plans, and seating charts. A ticket plan is the collection of ticket types used for your event. A ...
Popular Articles
How do I process a transaction using the Point of Sale tool?
Processing a transaction in the point of sale tool is very similar to the experience of the customer purchasing a ticket. 1. Log in and navigate to your department. 2. Click the $ from the left side functions bar. 2. Find the event and date, or the ...
What is a chargeback?
In rare instances, when a patron calls their credit card and disputes their bill for tickets purchased, a chargeback is instituted. Just for their compliant, BookTix is charged a fee by the bank which we pass on to you (currently $15). On your ...
Can we pre-print tickets to sell at the door?
You are not able to print unassigned tickets because each seat has an assigned ticket. If you wish to pre-print tickets, you will need to use the Point of Sale tool to "book an order" of tickets, which you could then sell as cash.
Can we forgo scanning? What are our alternatives?
Absolutely. Instead of scanning, you can rip stubs on hard tickets and collect online tickets, or download and print out a list of all purchased tickets to verify purchases. To keep track of attendance without using a scanner as patrons enter, use ...
How do I create and manage admin accounts?
Admin accounts allow your staff to log in to your admin portal. There are a five types of accounts - Organization Administrator, Department Administrator - Manager, Department Administrator - Standard, Department Administrator - Limited, and ...