Ticket Plans
How do I lock a ticket price to a section?
You can either lock a ticket price in a pre-existing ticket plan to a section of a seating chart, or you can lock a ticket price to a section of a seating chart while you create the ticket plan. I need to make a ticket plan with prices locked to ...
How do I add a new ticket plan?
A ticket plan is the collection of ticket types used for your event. A ticket type is the name and price set for a specific seat or section of your seating chart. For example, if you had a yearly cabaret where Adult tickets were $20.00 and Student ...
How do I edit a ticket plan?
Editing a ticket plan, a collection of ticket types created for your event, will happen within the ticket plan itself. To begin, log in to your administrator portal, then access your department by clicking GO TO DEPARTMENT and navigating into the ...
Where can I view my ticket fees?
Ticket fees live within your Ticket Plan. A ticket plan is the collection of ticket types used for your event. 1. Log into your Administrator portal, and access your department by clicking GO TO DEPARTMENT. Your Organization Name will appear next to ...
What is a ticket plan? How do I use them?
Before setting up your event, you must add important elements to your account that, when put together, create the event. This includes venues, ticket plans, and seating charts. A ticket plan is the collection of ticket types used for your event. A ...
Popular Articles
How do I process a transaction using the Point of Sale tool?
Processing a transaction in the point of sale tool is very similar to the experience of the customer purchasing a ticket. First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the ...
What is a chargeback?
In rare instances, when a patron calls their credit card and disputes their bill for tickets purchased, a chargeback is instituted. Just for their compliant, BookTix is charged a fee by the bank which we pass on to you (currently $15). On your ...
Can we pre-print tickets to sell at the door?
Each seat has an assigned ticket, so you are not able to print unassigned tickets. If you wish to pre-print tickets, you will need to use the Point of Sale tool to "book an order" of tickets, which you could then sell as cash. Related Articles: What ...
Can we forgo scanning? What are our alternatives?
Absolutely. In cases where scanners are not preferred, you can rip stubs on hard tickets and collect online tickets. If you want to verify purchases, you can download and print out a list of all purchased tickets. If you wanted to keep track of ...
How do I create and manage admin accounts?
Admin accounts allow your staff to log in to your admin portal. There are a five types of accounts - Organization Administrator, Department Administrator - Manager, Department Administrator - Standard, Department Administrator - Limited, and ...