Where do I see my payments?
Payments are by department, meaning in order to see what payouts you have received, you'll first need to navigate into your department. First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the department for which the customer purchased.
Once you're in your department, in the left side bar under REPORTS, click PAYMENT LEDGER.
This page will show all past payouts by check. You can click on either the payment # or the check # to view what was in that payout.
From within the check breakdown, you can then click the linked line item for more information on it's specific payment breakdown within your check.
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How do I set up my check payment?
There are two steps in order to be paid via check - setting up the address to which to send your check, and closing the event when it has been completed. Setting up your check address: From the Organization Dashboard, click BALANCES AND PAYMENTS ...
What are my payout options?
BookTix currently offers three payout options for US clients: Check Payment by Mail Electronic Payment via ACH* Direct Deposit via Stripe *ePayment is not currently available for Canada accounts. Check Payment by Mail will send you a paper check that ...
Can I request payment before my event is over?
Yes! We offer an advance payout feature to groups that have requested it. We can write an "early" check or epayment for a portion of your proceeds before an event closes to help our organizations with cash flow, if preferred. This must be requested, ...
How do I set up ePayments?
Electronic Payments via ACH, or ePayments, is a method of payout through a direct electronic money transfer between banks, instead of check payments. It can be setup in your BookTix Admin Portal. Please note: electronic payment is not direct deposit; ...
How do I get paid?
To be paid for the first time from BookTix, you must complete 3 steps: 1. Opt for Check or ePayment via BookTix, or setup Direct Deposit via Stripe 2. Add a Payment Address for BookTix Payments 3. Close Event Sales Any time after, unless you would ...