What is the difference between a discount code and a presale access code?
A discount code is a code entered by a customer at checkout for a specified discount on their purchase. May also be referred to as a coupon code or promo code.
A presale access code (or a priority access code) is a code that enables a customer access the customer portal and to purchase tickets during a "presale" ahead of the general public. The customer will be prompted to enter this type of code before beginning ticket selection/purchase.
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How do I create discount or coupon codes?
Coupon codes are a great way to offer discounts to your customers! In BookTix, we refer to them as DISCOUNT CODES. 1. Log in and navigate to your department. 2. Go to BOX OFFICE > DISCOUNTS & PRESALES > DISCOUNTS. 3. Click ADD NEW DISCOUNT. 4. Fill ...
How do I create a Presale Access Code?
A Presale Access Code offers your customers special access to your sales, usually ahead of a public sale. Creating the Presale 1. Log in and navigate to your department. 2. Under Box Office Manager along the left side bar, click PRESALES. 3. Click ...
What is the difference between Multi/One Time Use codes?
Both Presale Access and Discount Codes have two distribution styles - either Multi Use Codes or a Single Use Code. A One Time Use Code can only be used once by one customer, and then it will not work again. A Multi-Use Code can be used multiple times ...
What is the difference between public and private?
Public and Private settings are found in events, dates, items, packages, and donation campaigns. Anything set to public is able to be purchased from the customer site, CLIENTID.booktix.com. It can also be purchased in the Point of Sale tool. If it's ...
Why isn't my event appearing in my options for my code?
In order for your event to appear in your options for your code, the event must be confirmed. Note this does NOT mean the event is set to public or available for sale, but that you are happy with the set up of the event and do not intend to make ...