What is a ticket plan? How do I use them?
A ticket plan is a collection of prices to use for your event.
When you add events, you are able to select elements to create the event, including venues, ticket plans, and seating charts. For example, if you had a yearly cabaret where Adult tickets were $20.00 and Student tickets were $15.00, you might have a ticket plan called “Cabaret” that you can easily select when setting up your event.
You can create a new ticket plan or view your existing tickets plans under BOX OFFICE> TICKET PLANS.
When you add an event, you must select a ticket plan for that event. While you can only choose one ticket plan in the event's initial set up, you can always update individual dates and their ticket plans by going to BOX OFFICE > EVENTS > EVENT MANAGER. From the Event Manager, click DATE MANAGER, and click the date you would like to update. Within that date on the Date Information tab, click edit, and you update this to a new ticket plan there.
Related Articles
How do I edit a ticket plan?
Editing a ticket plan (your collection of ticket types in your event) will happen within the ticket plan itself. To begin, log in to your administrator portal, then access your department by clicking GO TO DEPARTMENT and navigating into the ...How do I add a new ticket plan?
A ticket plan is a collection of prices to use for your event. For example, when you add events, you are able to select elements to create the event, including venues, ticket plans, and seating charts. First, log in to your administrator portal, and ...How do I add lock a ticket price to a section?
You can either lock a ticket price in a pre-existing ticket plan to a section of a seating chart, or you can lock a ticket price to a section of a seating chart while you create the ticket plan. I need to make a ticket plan with prices locked to ...Where can I view my ticket fees?
Ticket fees live within your Ticket Plans. Your ticket plan is a collection of ticket prices created and used for an event. To begin, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the ...What is the difference between Multi/Single Use codes?
Codes have two distribution styles - either Multi Use Codes or a Single Use Code. A single use code can only be used once by one customer, and then it will not work again. A multi use code can be used multiple times by any number of customers. For ...