What are your business hours? Will I be able to reach someone during my show?
In order to keep up with the needs of clients in different time zones, we don’t keep standard business hours, but we work 7 days a week, around the clock!
We guarantee that a team member will be available on show nights, should you have an urgent issue that needs immediate attention. There is a phone extension you can call if you have a show emergency, and you will get an immediate response from our team!
Related Articles:
Related Articles
Can you come to our organization and show us how to use the system?
Unfortunately, we can’t physically come to your organization, but we would be happy to set up a live, interactive demo of our system! One of our team members will share their computer screen with you and walk you through the basics of the system and ...Are there minimums, set up fees, or long term contracts?
With BookTix, there's no minimums, no set-up fees, and no long term contracts! When setting up your account, you will need to agree to our Terms of Service. If the individual who agrees to the terms leaves your organization, we just require that the ...Can you show me how the system works? Is there a demo of the system I can see?
Yes! You can view our detailed demo here. This will walk you through the basics of the system and its features, and we can answer any questions you may have via email or phone. Related Articles: Can you come to our organization and show us how to use ...Our bookkeeper is resistant to online ticketing, will you talk with them?
Yes! We can set up a phone consultation with a team member, or a live demo of our system! If you'd like to set up a time to chat on the phone, send us an email at hello@booktix.com. If you prefer to have them watch a demo of the system, you can find ...Can you put me in touch with a client similar to my organization, so I can hear about their experience?
While we can’t share the contact information of other organizations, we would be happy to reach out to them for you. If they agree to be contacted, we can connect you! To have us contact a few organizations for you, send us an email at ...