System Capacity and Virtual Queue | BookTix Traffic Management Guide

System Capacity & Virtual Queue


⏱︎ 30 seconds

Many of our clients experience a surge when they open ticket sales. Our system is built to sustain the demand of ticket rushes, including a virtual queue if your account is experiencing a very high wave of ticket sales all once. 

This ensures no ticket can be sold twice, as once a ticket is sold, it will be taken out of inventory so that another patron cannot select the same seat. If a patron has added a seat to their shopping cart, but hasn’t completed the transaction yet, that ticket will still be unavailable for other patrons to select.