I lost my ticket. What do I do?
Do not worry if you have lost your ticket! Your order will always live within the organization's ticketing site.
If you purchased via a guest account
If you purchased using a login account
If you purchased using a login account
Follow this tutorial, and you can access your log in account and you will find your orders here.
If you purchased via a guest account
You can request that the organization resend your tickets to you.
Their contact information is displayed at the bottom of the customer site where you purchased tickets.
Related Articles
How do I purchase a ticket?
⏱︎ 2 minutes 1. Go to the customer site of the organization for which you are purchasing (for example, demo.booktix.com). 2. Log in to your existing account, create a login account, or if the organization has it as an option, you can proceed with a ...How do I print my ticket?
⏱︎ 1 minute There are two different styles of tickets - e-tickets, and paper tickets. Which you chose to use is up to your personal preference. Begin by accessing your order from the order confirmation or by logging in to your account. Within the ...How do I access my ticket?
⏱︎ 3 minutes Via the Email Confirmation The links to your tickets would have been emailed to the associated email address to your order. 1. Find the email titled "ORGANIZATION NAME Order Information" (For example, "Little Theatre Players Order ...How do I create an account?
⏱︎ 1 minute Creating an account will allow you to view all your tickets, items, packages, and donations placed for the organization in one location. Some organizations may allow a guest checkout option, though many opt to have all customers make an ...I have a charge I don't recognize. What is BookTix, and what am I being charged for?
⏱︎ 30 seconds Most likely, you purchased a ticket through our system for your local arts organization's recent event. BookTix is an online ticketing vendor – we help organizations sell tickets to their shows and events. The majority of organizations ...