Lost Your BookTix Ticket? Here's How to Retrieve It

I lost my ticket. What do I do?

⏱︎ 30 seconds


Do not worry if you have lost your ticket! First, try searching for an email from @orders.booktix.com in your inbox. If you can't see it there, not to worry - your order will always live within the organization's ticketing site. 

If you purchased via a guest account
If you purchased using a login account
If you purchased using a login account
Follow this tutorial, and you can access your log in account and you will find your orders here.

If you purchased via a guest account
You can request that the organization resend your tickets to you. 
Their contact information is displayed at the bottom of the customer site where you purchased tickets.