I lost my ticket. What do I do?
Do not worry if you have lost your ticket! Your order will always live within the organization's BookTix site.
If you purchased using a login account
If you purchased via a guest account
If you purchased using a login account
log in to the account you created on the organization's site (for example, demo.booktix.com).
When you log in, you will see a record of your past purchases, and can easily access your tickets from there.
If you purchased via a guest account
you can request that the organization resend your tickets to you.
Their contact information is displayed at the bottom of the customer site where you purchased tickets.
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