I forgot my password. What do I do?
Resetting your password on a BookTix site is easy! To begin, navigate to the site where you are purchasing tickets (for example, demo.booktix.com).
1. Click on the person icon on the top right, then Login.
2. Under the LOGIN header on the left, look below the Email and Password fields. Here, click Forgot Password?
3. Enter your email address, and click EMAIL PASSWORD RESET LINK to trigger a new password.
Note that if you do not receive a new password, it's possible that the email has been re-directed to spam, or that you have not yet set up an account with that email address. Be sure to check for an email from BookTix.
And you're done! A temporary password will be delivered via email shortly.
Related Articles:
Related Articles
I lost my ticket. What do I do?
Do not worry if you have lost your ticket! Your order will always live within the organization's BookTix site. If you've lost your ticket and purchased using a login account, your first option is to log in to the account you created on the ...How do I create an account?
Creating an account will allow you to view all your tickets, items, packages, and donations placed for the organization in one location. To begin, go to the customer site of the organization for which you are purchasing (for example, ...I have a charge I don't recognize on my credit card. What is BookTix, and what am I being charged for?
Most likely, you purchased a ticket through our system for your local arts organization's recent event. BookTix is an online ticketing vendor – we help organizations sell tickets to their shows and events. The majority of organizations that use our ...How do I access my ticket?
Via the Email Confirmation The links to your tickets would have been emailed to the associated email address to your order. You can access your tickets by finding them within that email, titled "ORGANIZATION NAME Order Information" (For example, ...