How is my customer's credit card information saved in your system?
BookTix does not store credit card numbers within our systems. These numbers are transmitted to our payment gateway without ever being saved locally on our system.
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What are your fees? Can we negotiate these? How do they work?
Our fees vary based on line item type and cost. Below is a table breaking down how the fees are calculated for card transactions for US Clients (Canada pricing): While we aren’t able to negotiate our fees, our clients find them to be reasonable as ...Can you show me how the system works? Is there a demo of the system I can see?
Yes! You can view our detailed demo here. This will walk you through the basics of the system and its features, and we can answer any questions you may have via email or phone. Related Articles: Can you come to our organization and show us how to use ...Can you come to our organization and show us how to use the system?
Unfortunately, we can’t physically come to your organization, but we would be happy to set up a live, interactive demo of our system! One of our team members will share their computer screen with you and walk you through the basics of the system and ...I am researching a bunch of different online ticket vendors. What makes yours better?
Clearly the many other ticket companies in the market wouldn’t be in business if they didn’t offer a good system, but our approach to ticketing is very unique. First off, our mission, above even making money, began with helping educational theater ...Can you put me in touch with a client similar to my organization, so I can hear about their experience?
While we can’t share the contact information of other organizations, we would be happy to reach out to them for you. If they agree to be contacted, we can connect you! To have us contact a few organizations for you, send us an email at ...