Credit Card Information Storage & System Capacity
⏱︎ 30 seconds
BookTix does not store credit card numbers within our systems.
Card numbers are transmitted to our payment gateway without ever being saved locally on our system.
System Capacity
Many of our clients experience a surge when they open ticket sales. Our system is built to sustain the demand of ticket rushes, including a virtual queue if your account is experiencing a very high wave of ticket sales all once.
This ensures no ticket can be sold twice, as once a ticket is sold, it will be taken out of inventory so that another patron cannot select the same seat. If a patron has added a seat to their shopping cart, but hasn’t completed the transaction yet, that ticket will still be unavailable for other patrons to select.
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BookTix Fees
⏱︎ 30 seconds All BookTix fees come down to what you sell, and vary based on line item type and cost. Below is a table breaking down how the fees are calculated for card transactions for US Clients (Canada pricing): Tickets Fixed Percentage Notes ...
Selling In Person Tickets through BookTix
⏱︎ 30 seconds Just as BookTix offers a comprehensive customer portal, we also have a Point of Sale interface that administrators can use. Through it, you can sell everything - tickets, items, packages, accept donations, and more. You can also accept ...
System Demo
⏱︎ 15 minutes Additionally, you can book a personalized session HERE.
About Refunds and Exchanges
⏱︎ 30 seconds Each organization (ie, you!) will create their own policies around refunds and exchanges, and the administrators will be the ones to handle these. Our customer success team here at BookTix can assist with questions, but ...
Why Choose BookTix
⏱︎ 30 seconds Our mission began with helping educational theater thrive. Our client base has expanded since our beginning over ten years ago, including dance studios, sports tournaments, regional theatres, and more. We have an outstanding team ready ...