How to Set Up a Package
There are two kinds of package set ups - a Standard Package and a Flex Package.
A Standard Package will offer a set number to each event/item/campaign.
A Flex Package offers number of tickets that can be used across events.
For example, a Standard Package would 2 tickets to Hamlet, 2 tickets to Othello, etc., while a Flex Package would provide 4 tickets to the season, and the customer could choose to book all 4 to Hamlet or 1 to Hamlet and 3 to Othello, etc.
1. Login and navigate to your department.
2. Under BOX OFFICE, click PACKAGES.
3. Click ADD NEW PACKAGE.
4. Fill out the form.
Under TYPE OF PACKAGE you will choose between a Standard Package, which can include events, items, and donations to donation campaigns, or a Flex Package that can only include events.
5. Click SUBMIT PACKAGE.
And you're done!
After the package has been set up, you have the option to add more restrictions on the events and items selected.
Adding restrictions
1. Under the Box Office header, go to PACKAGES.
2. Click EDIT next to the package.
3. Scroll to the bottom of the page, and click the pencil next to "Event Availability" or "Item Availability".
Here, you can restrict the package to only be eligible on specific event dates or item options, and include individual redemption dates for each package option. If you don't wish to restrict your package in this way, you can simply leave these fields blank.
After a package has been sold, you are unable to add new events, items, or campaigns to your package.
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