How do I update my administrator password?

How do I update my administrator password?

There are two ways to update your administrator password.
If you are able to log in with your current password and wish to update it, first log in to your admin account. Then, on the top right corner click the user icon, and a drop down menu will appear. Select "Update Password", and here you can update your password.  

If you are not able to log in with your current password, go to the administrator log in screen (demo.booktix.com/admin, for example), and click "Forgot Password?" Here, you can enter your email address and trigger a temporary password. 






    • Related Articles

    • What are the different administrator account access levels?

      Any staff or volunteers who need access to your admin portal will need an account to login. Accounts can be set up and managed by an existing Organization Administrator, or by BookTix Staff. To begin, log in to your administrator portal. There are ...
    • How do I create and manage admin accounts?

      Admin accounts allow your staff to log in to your admin portal. There are a five types of accounts - Organization Administrator, Department Administrator - Manager, Department Administrator - Standard, Department Administrator - Limited, and ...
    • How do I update my Organization Profile?

      Your organization profile will hold your organization details like your organization address, your client ID, your contact information for your customers, and any additional legal documents. To begin, log in to your administrator account. 1. From the ...
    • Can I have a general login to share with my staff?

      No, you cannot have a shared account. Having an individual login for each person you allow to sell tickets is a requirement we pass on from a PCI compliance standard. It's required to ensure that, in the case of a problem, we can determine which user ...
    • How do I customize my site with my logo and colors?

      There are two locations to customize your site: one within the department and one within the organization. To begin, log in to your administrator portal. If you are an organization admin, you will be able to customize the organization page. 1. In the ...