Create a Presale Access Code in BookTix | Admin Guide

How do I create a Presale Access Code?

Info
A Presale Access Code offers your customers special access to your sales, usually ahead of a public sale. 

Creating the Presale

      1. Log in and navigate to your department. 
      2. Under Box Office Manager along the left side bar, click PRESALES. 
      

      3. Click ADD NEW PRESALE. 


      4. Enter your Presale Details for a One-Time or Multi-use Code.
            a. Title - The private name for this presale for you and your admins, which will not be visible to your customers. 
            b. Public Title - The public name which is visible by your customers when they enter the presale.
            c. Description - Any additional details needed for the presale.
            d. Public Status - Determines if the presale is active or inactive.
            e. Public Start/End Times - The range of dates and times the presale is available. 
            f. Login Required - Requiring customers to login in order to use the presale, preventing customers from using the presale with multiple guest checkouts.
Multi-Use Code
One Time Use Code
Multi-Use Code
Multi-Use codes are a generic, named code that can be used by more than one person.

One Time Use Code
One Time Use codes are unique code that can only be used once, and then the code will be null.


      4. Add Events and Items 
            a. Use the dropdown to select the event or item needed.
            b. Use the quantity to restrict the maximum unit that can be booked of each event/item. 

                          
      
      5. Create your Presale Code based on Type
Multi-use Code
One Time Use Code
Multi-use Code


    1. Code Name - What the customer will enter to gain access to the presale. For example: AddamsFamilyPresale. 
    2. Max Uses Allowed - The number of times this code can be used overall, regardless of who uses it. For unlimited uses, leave blank.
    3. Max Uses per Account - The number of times this code can be used per each individual customers' login account (Note: does not include guest accounts). For unlimited uses, leave blank. 
6. Click CREATE PRESALE, and you are finished with the presale code's creation. 
One Time Use Code
      6. click CREATE PRESALE.
      7. From the View Presale page, click either GENERATE RANDOM CODES or CREATE CODES VIA EMAIL LIST. 

Generate Random Codes will allow you to create a bulk number of codes that you can give out separately.

Create Codes Via Email List will allow you to enter email addresses of customers who are to receive a code, and the system will automatically email them their presale access. 

      8. Click CREATE, and your one time use codes are complete! 
​

Enabling the Presale Page

WarningYou must be an organization administrator to enable the presale page function. 
      1. Click the setting gear on the top right of the page, next to the question bubble and profile icons.

 

 



      2. Click PROFILE AND SETTINGS under the Organization Settings on the left side bar. 
      3. Scroll down and look under ORGANIZATION SETTINGS. 
      4. Toggle the "Display "Access Presale" button on customer home page?" field to ON if you wish to have an Access Presale button on the home page.
Alert
If not, customers will need to access the presale page by going to CLIENTID.booktix.com/presale !






      5. Test your code before giving it out.

And you are set up to use Presale Access!

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