Within the Event Manager there are two main locations to add event details: Event Information and Event Descriptions. Event Information includes the information from your initial event set up like venue, ticket plan, seating charts, and more. Event Descriptions includes additional event details like media, credits, synopses, and more.
First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the department for which you'd like to manage.
If you want to update existing details from the set up of your event like your ticket plan, your seating chart, and more, you will be updating your Event Information.
1. In the left side menu under the BOX OFFICE section, click EVENTS.
2. Find your event in the list, then click EVENT MANAGER.
3. From the Event Manager, click EVENT INFORMATION.
4. Click EDIT under the event image. In here you will be able to update existing event details.
If you want to add details like credits, descriptions, and media, you will be updating your Event Descriptions.
1. In the left side menu under the BOX OFFICE section, click EVENTS.
2. Find your event in the list, then click EVENT MANAGER.
3. From the Event Manager, click EVENT DESCRIPTIONS. In here, you will find 6 tabs.
A. The first is Information, which will include the run time, box office contact info, social media links, a program, and accessibility offerings.
B. The second is Details, which includes authors, a short synopsis, and longer event details.
C. The third is Venue, which will show the google maps location of the venue.
Note that the venue cannot be updated in this location, but these tabs mirror what the customer sees which is why it is visible here as well.
D. The fourth is
Media, where you can add photos and videos.
E. The fifth is Credits, which can include details of your producing organization, cast lists for your theatre events, and more.
F. Your sixth tab is Sponsors, which can include photos, videos, and text of your sponsors.
Be sure to click UPDATE when you are finished with each section in order to save your details!
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