How do I add a new ticket plan?
A ticket plan is a collection of prices to use for your event.For example, when you add events, you are able to select elements to create the event, including venues, ticket plans, and seating charts.
First, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT.
1. Under Box Office in the left side menu, click TICKET PLANS.
2. Click ADD NEW TICKET PLAN to create a new ticket plan.
3. Begin by entering the Ticket Plan Name. We recommend making it something that describes what has been included in the ticket plan so it is easier to reference when setting up your event.
4. Next, click ADD NEW TICKET TYPE. A "Ticket Type" is the specific ticket price and it's name. In our example plan, we are creating "Adult" and "Student" ticket types, but your ticket types could be "Premium" and "General" or anything other way you'd like to delineate your prices. If you are only having one price option, you could simply name your ticket type "Ticket".
5. In the form, enter your ticket type details. This will include the ticket name (what your customer will see), ticket abbreviation, and ticket price. Your flex fee is the optional, additional fee that you can charge your customer. The "Auto Fee" button will calculate the flex fee for you to cover the BookTix fee.
Under Cash Fees, you can also choose to have a Flex Fee on tickets sold via cash. There are NO BookTix Fees on Cash purchases!
Under Lock Ticket to Specific Seating Chart Categories, you can choose the sections to which you would like to lock the ticket price. Here, you would choose what seating sections a "Premium" vs a "General" ticket type would be eligible.
When you are done, click ADD TICKET.
6. If you have any additional tickets to add, repeat step 5.
Then, click SUBMIT TICKET PLAN.
And you're done!
You can now choose this ticket plan from your available options when setting up your event.
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