How Discount Codes Affect Processing Fees
⏱︎ 30 Seconds
When applying a discount code, the processing fee is not affected when the code is an amount off or a percent off.
However if the discount is FREE, it also covers the processing fee, making the ticket entirely free to book.
Reminder: There are no fees to use discount codes!
Related Articles
Creating Discount Codes
⏱︎ 1 minute Discount codes are a way to offer a reduced price to your customers on things like tickets, packages, and items. 1. Log in and navigate to your department. 2. On the left side menu, go to Box Office Manager → DISCOUNTS. 3. Click ADD NEW ...
Discount Codes vs. Presale Access Codes
⏱︎ 30 seconds A discount code is a code entered by a customer at checkout for a specified discount on their purchase. May also be referred to as a coupon code or promo code. A presale access code (or a priority access code) is a code that enables a ...
Multi Use Codes vs. One Time Use Codes
⏱︎ 30 seconds Both Presale Access and Discount Codes have two distribution styles - either Multi Use Codes or a Single Use Code. A One Time Use Code can only be used once by one customer, and then it will not work again. A Multi-Use Code can be used ...
Viewing your Ticket Fees
⏱︎ 1 minute Ticket fees live within your Ticket Plan. A ticket plan is the collection of ticket types used for your event. 1. Log in and navigate to your department. 2. On the left side menu, go to Box Office Manager → TICKET PLANS. 3. Hover over the ...
Adding a New Ticket Plan
⏱︎ 2 minutes <span class="size" style="font-size:16px;line-height:normal"><span class="size" ...