Do you charge a fee for reprints?
We don't charge you to reprint a ticket that someone purchased online, so if someone comes without their ticket, you can look up their order and print it for them to be scanned!
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Are there fees on refunds?
BookTix does NOT charge any additional fees to process a refund! When refunding, you will need to decide how you wish to handle the processing fee from the initial order, if you had passed that on to the customer. This is because the intitial ...How do I process a refund?
To begin, log in to your administrator portal, and access your department by clicking GO TO DEPARTMENT and navigating into the department that is hosting your event. Then, to process a refund, go to the order either from REPORTS> ORDER HISTORY within ...