Closing Sales

You need to close sales in order to get paid, and will not be able to issue refunds or exchanges once closed. 

Event Sales

Packages, Items, or Donation Campaigns Sales

Event Sales

      1. Navigate to your department. 

      2. Under the Box Office Header, click EVENTS. 

      3. Click EVENT MANAGER next to the event you wish to close.

      4.Click EVENT INFORMATION along the top bar.

      5. Under the stages section on the right, click CLOSE NOW. 

      6. Check off the checkbox to confirm you're ready to close the event, then click CLOSE NOW. 

      

Packages, Items, or Donation Campaigns Sales

      1. Navigate to your department. 

      2. Under the Box Office Header, click whatever you need to close: Items, Packages, or Donations.

      

      3. Click VIEW on your Package, Item, or Donation Page. 

      4. Click the CLOSE button.
      This button will say "Close Package," "Close Item," or "Close Campaign" depending on your selection.

      

5. Confirm that you are ready to close and click CLOSE NOW. 

 

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