Account Setup Turn Around Time
⏱︎ 30 seconds
If you need to be set up immediately, just let us know!
Normally, it takes about 3-5 business days depending on the complexity of your seating chart, but if you need it set up sooner than that, we will try to accommodate you. Be sure to note your on sale date when filling out our signup form, and contact us to request an expedited account set up.
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Online Ticketing Resistance
⏱︎ 30 seconds Should any of your staff be unsure or resistant about switching to online ticketing, we can set up a phone consultation or a live demo of our system. If you'd like to set up a time to chat on the phone, send an email to ...
Fees and Contracts
⏱︎ 30 seconds There's no minimums, no set-up fees, and no long term contracts! When setting up your account, you will need to agree to our Terms of Service. They are a standard, click through agreement, and are not a binding contract. Those can be ...
Live Training Sessions
⏱︎ 30 seconds While we can’t physically come to your organization, we can set up a live, interactive demo of our system! One of our team members will share their computer screen and walk through the basics of the system and its features. To register ...
Business Hours
⏱︎ 30 seconds Because of clients in different time zones, we don’t keep standard business hours. Staff is readily available from 9a-7p EST, and we have an emergency line active on show nights, should you have an urgent issue. For the emergency ...
BookTix Fees
⏱︎ 30 seconds All BookTix fees come down to what you sell, and vary based on line item type and cost. Below is a table breaking down how the fees are calculated for card transactions for US Clients (Canada pricing): Tickets Fixed Percentage Notes ...