BookTix Point of Sale Tool: In-Person Ticket Sales & Admin Guide

About the Point of Sale Tool

⏱︎ 30 seconds

The Point of Sale (or POS) tool is used for ticket transactions that you, the box office administrator, process directly.
For example, if you wanted to process comp tickets, do a cash transaction, or take a credit card when selling tickets at the door, you would use this tool.


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